Operations Associate

hace 7 días


San José, San José, Costa Rica Wns Global Services A tiempo completo

About Us
WNS Global Services, a global leader in Business Process Management (BPM), empowers 400+ clients worldwide by combining operational excellence with deep domain expertise. Our key industry verticals include Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel, and Utilities.

Our Mission
We enable clients to outperform through our passion for service and innovation. At the heart of each engagement is our pursuit to understand clients' businesses and create impactful solutions that drive agility and excellence into their processes. Our promise stems from deep domain expertise, a partnership approach, and a global delivery network guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.

Your Role
We are seeking an Operations Associate to join our team. In this role, you will assist in ensuring seamless operations and support business growth. This position involves collaborating with cross-functional teams to achieve process improvements and deliver exceptional results.

Requirements
To be successful in this role, you should have:

  • At least a High School diploma or equivalent;
  • Basic computer knowledge, including Citrix, ADUC, Windows OS, and printers;
  • Excellent communication skills;
  • 0-2 years of experience in customer service;
  • Bonus points if you have basic knowledge of US Mortgage Regulations in Origination.

What We Offer
We provide a comprehensive compensation package, including a salary of approximately $60,000 per year, based on location and experience. Our company culture emphasizes employee development and career growth, offering structured career paths and opportunities for professional advancement. Join us and experience a work environment that prioritizes your success and well-being.



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