Operations Associate
hace 2 meses
**Company Overview**
WNS Global Services is a leading Business Process Management (BPM) company that enables clients to outperform through its passion for service and innovation. Our mission is to understand our clients' businesses and create impactful solutions that drive agility and excellence into their processes.
We are guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence. Our employees experience role clarity, coaching, and mentoring, professional development, and a structured career path through our 5 people promises.
**Key Responsibilities**
Our Operations Associate will handle inbound and outbound calls related to Insulin Delivery Systems and Continuous Glucose Monitoring. This includes answering general product questions, processing free of charge Accu-Chek commitment orders, handling service dissatisfactions, and processing product replacements as indicated in the Troubleshooting guides.
**Requirements**
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