Global HR Business Process Specialist

hace 16 horas


San José, San José, Costa Rica Intel A tiempo completo

At Intel, we foster a culture of innovation and collaboration that drives us to push beyond the boundaries of what is thought possible.

In this role, you will have the opportunity to work in a dynamic, global organization with presence in three main regions: Europe, Asia, and America.

The Global Integrated Services organization is comprised of over 100 people between our regular workforce and contingent workers, spread across 11 countries worldwide.

Key Responsibilities:

  • Execute specific Human Resources (HR) business processes within the scope of Global Integrated Services (GIS).
  • Collaborate closely with other members of the organization in day-to-day operations and identify opportunities to improve process and customer experience while maintaining an end-to-end mindset and global environment.
  • Manage complex HR data transactions and proactively monitor changes to volume, complexity, cadence, etc., working closely with managers and/or Business Analysts as needed.
  • Lead root cause analysis, containment, recommendations, and resolution of quality issues.
  • Collaborate with process Integrators by providing data, background, etc., in case an investigation is open for the respective process/area.
  • Provide excellent service within the goals and standards defined by the area.
  • Execution of controls implemented to ensure quality in daily work.
  • Discipline and quality at the moment of executing daily work.
  • Constant high level of attention to details.
  • Customer and result orientation.
  • Problem-solving and teamwork skills.
  • Demonstrated proactive attitude.

Qualifications:

  • Active student or possession of a Bachelor's degree in Business Administration, Human Resources, Industrial Engineer, or related career.
  • 1+ year of experience in Human Resources or administrative positions.
  • Intermediate knowledge or experience in Microsoft Office (especially Excel).
  • Advanced English level.
  • Must have permanent-unrestricted right to work in Costa Rica.

Preferred Qualifications:

  • Shared Services experience.
  • Workday and ServiceNow knowledge.
  • Experience with business process management.
  • Automations knowledge.

Inside this Business Group:

Intel's Human Resources group is responsible for hiring, developing, and retaining the best and brightest employees while continuing to strengthen the company's culture and values.

Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel's business goals.

Position of Trust:

This role requires integrity, confidentiality, and trustworthiness.

Work Model for this Role:

This role is available as fully home-based and generally would require you to attend Intel sites only occasionally based on business need.



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