Global HR Business Process Specialist
hace 16 horas
At Intel, we foster a culture of innovation and collaboration that drives us to push beyond the boundaries of what is thought possible.
In this role, you will have the opportunity to work in a dynamic, global organization with presence in three main regions: Europe, Asia, and America.
The Global Integrated Services organization is comprised of over 100 people between our regular workforce and contingent workers, spread across 11 countries worldwide.
Key Responsibilities:
- Execute specific Human Resources (HR) business processes within the scope of Global Integrated Services (GIS).
- Collaborate closely with other members of the organization in day-to-day operations and identify opportunities to improve process and customer experience while maintaining an end-to-end mindset and global environment.
- Manage complex HR data transactions and proactively monitor changes to volume, complexity, cadence, etc., working closely with managers and/or Business Analysts as needed.
- Lead root cause analysis, containment, recommendations, and resolution of quality issues.
- Collaborate with process Integrators by providing data, background, etc., in case an investigation is open for the respective process/area.
- Provide excellent service within the goals and standards defined by the area.
- Execution of controls implemented to ensure quality in daily work.
- Discipline and quality at the moment of executing daily work.
- Constant high level of attention to details.
- Customer and result orientation.
- Problem-solving and teamwork skills.
- Demonstrated proactive attitude.
Qualifications:
- Active student or possession of a Bachelor's degree in Business Administration, Human Resources, Industrial Engineer, or related career.
- 1+ year of experience in Human Resources or administrative positions.
- Intermediate knowledge or experience in Microsoft Office (especially Excel).
- Advanced English level.
- Must have permanent-unrestricted right to work in Costa Rica.
Preferred Qualifications:
- Shared Services experience.
- Workday and ServiceNow knowledge.
- Experience with business process management.
- Automations knowledge.
Inside this Business Group:
Intel's Human Resources group is responsible for hiring, developing, and retaining the best and brightest employees while continuing to strengthen the company's culture and values.
Intel Human Resources provides first-rate, cost-effective services and support to employees worldwide and is dedicated to advancing Intel's business goals.
Position of Trust:
This role requires integrity, confidentiality, and trustworthiness.
Work Model for this Role:
This role is available as fully home-based and generally would require you to attend Intel sites only occasionally based on business need.
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