Order Fulfillment Coordinator

hace 2 días

San José, San José, Costa Rica Trane Technologies A tiempo completo

At Trane Technologies, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world.

We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home.

Job Summary

The Order Fulfillment Coordinator plays a vital role in supporting the sales function by inputting orders into the order management systems in a timely manner. This role works closely with other departments to identify orders with issues or lacking documentation that may need to be updated before being entered.

Key Responsibilities

As the direct owner of the order fulfilling process up to the transition point to Customer Service or commercial area receives, verifies and processes internal orders; follows up on manufacturing, shipping and invoicing schedule and issues reports to maintain customers informed. Also controls for proper delivery of documentation.

This includes:

  • Point person to provide updated reports on order status to different instances; upon proper system update from other functions (Sales office, Logistics and Finance).
  • Responsible to coordinate with Logistics area to obtain quotes for logistics services costs (freight, insurance, etc.).
  • Maintains virtual order files complete and updated, maintains other area documentation (virtual and physical) properly stored and organized.
  • Keeps updated and accurate records of sales orders (historical and outstanding orders) and provide this information to management and internal customers as required.
  • Interacting with customers to handle complaints, process orders, and provide information about specific products and services.
  • Providing efficient, accurate, and timely response to customer complaints and requests.
  • Utilizing appropriate processes and tools.
  • Maintaining up-to-date knowledge of promotions, discounts and other information related to the order fulfillment process.
  • Partnering and communicating with sales team to support and influence response time and sales goals.

Requirements

To succeed in this role, you will need:

  • High school diploma or Associate's or Bachelor's degree of Business, Logistics or related areas.
  • 2+ years of experience in Order Entry or related experience.
  • Experience utilizing Microsoft Office.
  • Advanced level of English is preferred.
  • Experience with Oracle, is desirable.

Benefits

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

  • Order Fulfillment Operations Manager

    hace 2 meses

    San José, San José, Costa Rica Mondelez International A tiempo completo

    Mondelez International is seeking an experienced Order Fulfillment Operations Manager to lead the order fulfillment process, ensuring customer satisfaction and efficiency.About the RoleThis critical role requires a strong leader who can analyze data, identify opportunities for improvement, and implement strategic solutions to optimize the order fulfillment...

  • Emerson Customer Service Representative

    hace 4 días

    San José, San José, Costa Rica Emerson A tiempo completo

    Job OverviewAt Emerson, we are seeking a highly skilled Customer Service Representative to join our team. This role will be responsible for providing exceptional customer service and ensuring seamless order fulfillment processes.Duties and Responsibilities- Process customer orders accurately and efficiently in Salesforce, SAP, and Oracle systems.- Create and...

  • Inventories and Fulfillments Coordinator

    hace 2 meses

    San José, San José, Costa Rica L. L. Bean A tiempo completo

    Inventory and Fulfillments Coordinator Job DescriptionJob Title: Inventory and Fulfillments CoordinatorJob Summary: We are seeking an Inventory and Fulfillments Coordinator to support our Wholesale channel by effectively employing systems, tools, process, and standardized reporting.Support inventory for Wholesale channelReview pending sales orders daily in...

  • Senior Fulfillment Operations Specialist

    hace 1 semana

    San José, San José, Costa Rica Smartsheet A tiempo completo

    OverviewSmartsheet is a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale. As a Senior Fulfillment Operations Specialist, you will play a critical role in ensuring the timely and accurate review and processing of customer orders.SalaryWe offer a competitive salary range of...

  • Order Management Coordinator

    hace 2 meses

    San José, San José, Costa Rica Emerson A tiempo completo

    About the RoleWe are seeking a highly skilled Order Management Coordinator to join our team at Emerson. In this role, you will be responsible for reviewing customer purchase orders in business systems, ensuring correct and timely delivery.Key ResponsibilitiesOrder Review: Use established standards to analyze and perform order management, ensuring compliance...

  • Customer Service Associate

    hace 1 semana

    San José, San José, Costa Rica L. L. Bean A tiempo completo

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Our mission is to provide exceptional customer service while ensuring a seamless order fulfillment experience.As a key member of our team, you will support back-end processing for customers' orders and returns, performing data entry operations...

  • Order Management and Customer Service Coordinator

    hace 2 meses

    San José, San José, Costa Rica Arxada A tiempo completo

    About the RoleWe are seeking an Order Management and Customer Service Coordinator to join our team at Arxada. This role is based in Costa Rica, offering a unique blend of work-from-home and office-based responsibilities.The ideal candidate will have experience in shared service centers, customer service, and supply chain management. Proficiency in SAP and...

  • Order Management Operations Coordinator

    hace 1 semana

    San José, San José, Costa Rica Emerson A tiempo completo

    About the RoleWe are seeking a highly skilled Order Management Operations Coordinator to join our team at Emerson. This individual will be responsible for ensuring that customer purchase orders are processed accurately and promptly, as well as handling related activities and requests.Key Responsibilities:Receive, review, and process customer purchase orders,...

  • Order Management Specialist

    hace 6 días

    San José, San José, Costa Rica Emerson A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Order Management Specialist to join our team at Emerson. As an Order Management Specialist, you will be responsible for managing orders from receipt to fulfillment, ensuring accuracy and efficiency throughout the process.Key Responsibilities:Manage order entry and booking, ensuring all customer...

  • Logistics Supply Chain Coordinator

    hace 4 días

    San José, San José, Costa Rica Johnson Controls A tiempo completo

    About the RoleWe are seeking a highly organized and detail-oriented Logistics Supply Chain Coordinator to join our team at Johnson Controls. In this role, you will be responsible for overseeing portions of the order fulfillment lifecycle as it relates to product logistics, distribution tracking & remediation for installation projects.This position requires...

  • Order Management Operations Specialist

    hace 3 días

    San José, San José, Costa Rica Cohesity A tiempo completo

    Cohesity is a leading provider of data security and management solutions. As a mission-driven company, we are dedicated to making it easy for organizations to secure, protect, manage, and derive value from their data across the data center, edge, and cloud.We are seeking an Order Management Analyst to join our Order to Cash Finance team. This role will be...

  • Order Entry Specialist

    hace 5 días

    San José, San José, Costa Rica Emerson A tiempo completo

    Job Description:We are seeking an exceptional Data Entry and Order Processing Coordinator to join our team at Emerson. This role is perfect for individuals who enjoy working in a fast-paced environment, processing orders, and ensuring customer satisfaction.About the Role:The Data Entry and Order Processing Coordinator will be responsible for receiving,...

  • Order Management Coordinator

    hace 4 semanas

    San José, San José, Costa Rica Emerson A tiempo completo

    Job Overview:As a Sales Order Administrator I at Emerson, you will play a crucial role in ensuring seamless order management processes. This position requires exceptional organizational skills, attention to detail, and effective communication abilities.About the Role:We are seeking an experienced individual to join our team as a Sales Order Administrator I....

  • Product Logistics Coordinator Specialist

    hace 1 día

    San José, San José, Costa Rica Johnson Controls A tiempo completo

    **Overview of the Role:**The Johnson Controls team is seeking a highly skilled Product Logistics Coordinator to join our team. As a key member of our logistics operations, you will play a critical role in ensuring the timely and accurate delivery of products to our customers.**Job Summary:**We are looking for a detail-oriented and analytical individual with...

  • Order Processing Specialist

    hace 1 mes

    San José, San José, Costa Rica Emerson A tiempo completo

    About EmersonEmerson is a leading global technology and engineering company that provides innovative solutions for customers in industrial, commercial, and residential markets.We are committed to helping our customers achieve their goals by providing high-quality products and services that meet their needs.Salary: $60,000 - $80,000 per yearAbout the JobWe...

  • Operations Support Specialist

    hace 6 días

    San José, San José, Costa Rica Inteliqo A tiempo completo

    About the Job:">We are seeking a skilled Order Fulfillment Coordinator to join our team at Inteliqo in Costa Rica. This exciting opportunity offers a salary package around $1,250 per month.Key Responsibilities:">Resolve order-related issues, including client approval, linked account issues, and ETA changes.">Requirements:">Excellent communication skills,...

  • Spare Parts Coordinator

    hace 1 mes

    San José, San José, Costa Rica Epson America, Inc A tiempo completo

    **Job Summary:**We are seeking a highly skilled Spare Parts Coordinator to join our team at Epson America, Inc. This is an exciting opportunity for someone to play a key role in ensuring timely delivery of spare parts to customers.**Principal Accountabilities:** To coordinate with the warehouse for urgent delivery to customers with LFP orders. To elaborate...

  • Resource Management Coordinator

    hace 3 semanas

    San José, San José, Costa Rica Splunk A tiempo completo

    A company that leads in enterprise resilience, Splunk is the trusted partner for over 11,000 organizations worldwide. At Splunk, we foster an environment where our employees can bring their authentic selves to work and excel.We are currently seeking a highly organized Resource Management Coordinator to join our Professional Services team.The ideal candidate...

  • Technical Operations Coordinator

    hace 4 semanas

    San José, San José, Costa Rica Emerson A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Operations Coordinator to join our team at Emerson. As a key member of our operations department, you will play a crucial role in ensuring the smooth execution of our technical processes.Estimated Salary Range: $60,000 - $80,000 per year, depending on experience and location.Key ResponsibilitiesIssue...

  • Financial Operations Coordinator

    hace 1 día

    San José, San José, Costa Rica Lonza A tiempo completo

    Company OverviewLonza is a global leader in life sciences operating across three continents. Our mission is to provide effective and efficient financial operations that enable the company to achieve its business goals.Job DescriptionThe Financial Operations Coordinator plays a critical role in providing financial support to the organization. The primary...