Order Management Specialist

hace 7 horas


San José, San José, Costa Rica Emerson A tiempo completo
Job Summary

We are seeking a highly organized and detail-oriented Order Management Specialist to join our team at Emerson. As an Order Management Specialist, you will be responsible for managing orders from receipt to fulfillment, ensuring accuracy and efficiency throughout the process.

Key Responsibilities:
  • Manage order entry and booking, ensuring all customer information is correct and complete.
  • Utilize Emerson business systems to upload, enter, and book orders.
  • Communicate with customers to resolve purchase order issues or collect missing information.
  • Maintain updated customer information in Emerson business systems and other databases.
  • Collect and save necessary documentation to ensure compliance with Flow Emerson record retention and documentation procedures.
  • Assist with correction of order entry errors as needed.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • 1-2 years of experience in customer service, data entry, or related field.
  • English Proficiency (Written & Oral) Level B1+/B2.
  • Ability to work on North America shift schedules.
  • Prior experience working with technical products and business-to-business relationships is a plus.
Compensation:

The estimated salary for this position is $60,000 - $70,000 per year, depending on location and experience.

About Emerson:

Emerson is a leading global technology and engineering company that provides innovative solutions for customers in various industries. We offer a dynamic and supportive work environment, competitive compensation, and opportunities for professional growth and development.



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