Operations Order Administrator Specialist

hace 1 día


San José, San José, Costa Rica Emerson A tiempo completo

Emerson is seeking an experienced Operations Order Administrator to join our team in a remote-first role. The successful candidate will be responsible for facilitating the efficient functioning of our departments, ensuring accurate and timely order processing.

About the Role:

The Operations Order Administrator will verify model accuracy and customer requirements for all orders, evaluate reports, and collaborate with Technical Support staff as needed. They will also review commercial terms and conditions, enter orders into the Oracle system accurately, and communicate order details and status to relevant teams.

Key Responsibilities:

  • Order Processing: Verify model accuracy and customer requirements for all orders, ensure compliance with agreements and company guidelines.
  • Reporting and Analysis: Evaluate reports, identify trends, and provide insights to improve order processing efficiency.
  • Communication: Communicate order details and status to relevant teams, customers, and stakeholders.
  • Collaboration: Collaborate with cross-functional teams, Technical Support staff, and other departments to resolve issues and improve processes.

Requirements:

To succeed in this role, you will need:

  • A strong academic background in Business Administration or a related field.
  • English proficiency level B2 (Upper Intermediate) or higher.
  • Excellent communication and interpersonal skills.
  • Experience in customer service or similar technical roles (0-1 year).
  • Attention to detail and decision-making skills.

Preferred Qualifications:

Past work experience associated with the process industry would be beneficial. Analytical skills, ability to respond to questions, and strive to maintain excellent relations with clients and colleagues are highly valued.

Work Structure:

This is a 3 days remote, 2 days on-site work structure. Work hours may adjust according to US time zones.

We Offer:

A competitive salary, private health insurance, life insurance, flexible work opportunities, wellness center, door-to-door transportation, and career growth focus.

Diversity and Inclusion:

We are committed to diversity and equal opportunity. Our Employee Resource Groups foster an inclusive environment, valuing unique backgrounds, experiences, and ideas.

Career Development:

We care about our people professionally and personally, offering development opportunities, mentorship programs, and support networks to ensure they thrive in their careers.



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