Order Management Operations Specialist

hace 8 horas


San José, San José, Costa Rica Cohesity A tiempo completo

Cohesity is a leading provider of data security and management solutions. As a mission-driven company, we are dedicated to making it easy for organizations to secure, protect, manage, and derive value from their data across the data center, edge, and cloud.

We are seeking an Order Management Analyst to join our Order to Cash Finance team. This role will be responsible for working with our Channel Partners, Sales Operations, Legal, Finance, and other internal teams to execute the order process in line with company policy and processing deadlines.

The scope of work includes:

  • Reviewing and validating order and sales contract information sources for completeness and accuracy
  • Ensuring accuracy of orders and sales account data in CRM and ERP systems
  • Providing operational support to sales operations and other teams with regards to the order lifecycle
  • Collaborating with Sales and other internal teams to resolve day-to-day issues and improve processes
  • Ensuring data maintenance and integrity by supporting ad hoc requests to reconcile and update any order, sales contract, or sales account data discrepancies

This role requires strong analytical and problem-solving skills, as well as excellent communication and collaboration skills. The ideal candidate will have 5+ years of experience in order management, including quoting, contracting, entitlement, order creation/processing, and billing. Experience with new system design, implementation, program/change management, and software/hardware fulfillment models is also highly desirable.

We offer a dynamic and fast-paced work environment that encourages innovation and creativity. Our team is committed to delivering operational excellence, customer service, and teamwork. If you are a self-starter with a passion for problem-solving and a desire to make a meaningful contribution to our organization, we encourage you to apply.



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