Convera Client Services Representative

About the Role:We are seeking a highly motivated and skilled Dedicated Client Service Representative to join our team at Convera. In this role, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Respond to post-payment queries in a timely and professional manner, ensuring high levels of...

As a Client Services Investigator at Convera, you will be responsible for identifying and resolving customer and banking partner inquiries related to payment transactions. You will build and maintain relationships with key internal and external stakeholders to ensure SLAs and KPIs are adhered to and investigative duties are managed and resolved in accordance...

About Convera">We're a customer-centric organization dedicated to delivering exceptional service. Our team is committed to building strong relationships with our clients, ensuring their needs are met efficiently and effectively.

About the RoleWe are seeking a skilled Client Relationship Specialist to join our team. As a key member of our client-facing support team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective query resolution and referrals.Key Responsibilities:Resolve client queries efficiently and effectively,...

Deliver exceptional customer service and quality in accordance with service level agreements. Provide a first line of contact for customers, responding to post-payment queries, targeting real-time resolution in continuous improvement and service excellence.Demonstrate high levels of motivation and target-focused, able to work under pressure whilst holding...

We are seeking a skilled Business Process Associate to join our team at Convera. This role offers a competitive monthly gross salary of $45,000, with opportunities to earn an annual bonus based on performance.As a Business Process Associate, you will be responsible for facilitating a positive experience for clients through timely and efficient handling of...

**Convera Overview**:At Convera, we prioritize building meaningful relationships with our Clients. Our team of dedicated professionals strives to provide exceptional support and guidance throughout their journey with us.**Key Responsibilities:**To facilitate seamless communication with Clients, we handle a range of pre- and post-transaction queries with...

We have an exciting opportunity for a highly skilled Financial Services Investigator to join Convera, the largest non-bank B2B cross-border payments company in the world.With decades of industry experience and technology-led payments solutions, we deliver smarter money movements to our customers, helping them capture more value with every transaction.As a...

Job OverviewConvera is seeking a highly skilled Customer Support Associate to join our team. As a key member of our customer-facing function, you will play a vital role in delivering exceptional service and quality to our clients.About the RoleWe are looking for an experienced professional who can provide first-line contact for customers, responding to...

About ConveraWe are a leading non-bank B2B cross-border payments company serving over 30,000 customers worldwide. Our mission is to provide exceptional customer value, making us a rewarding place to work.

Convera is the largest non-bank B2B cross-border payments company in the world, leveraging decades of industry expertise and technology-led payment solutions to deliver smarter money movements to its customers.The role of a Senior Client Service Specialist at Convera involves facilitating a positive journey for clients through the efficient and timely...

Job SummaryWe are seeking a skilled Client Services Representative to join our Cross-Border Payments team. The ideal candidate will have excellent communication skills and the ability to handle client inquiries in a professional and timely manner.Key ResponsibilitiesClient Support: Provide high-quality support to clients by responding to their inquiries,...

Job Summary: Convera is seeking a skilled Operational Lead to oversee the delivery of high-quality services to internal teams on behalf of external customers.The ideal candidate will have experience managing a team to achieve consistent high performance and seamless client experiences through effective on-site and remote team...

Job Title: Financial Services Career Development AssociateAbout Us:Convera, a global FinTech company, is the largest non-bank B2B cross-border payments provider in the world. Leveraging decades of industry experience and technology-led payments solutions, we deliver smarter money movements to our customers, helping them capture more value with every...

Role OverviewWe are seeking a highly skilled Transaction Coordinator to join our team at Convera, the largest non-bank B2B cross-border payments company in the world. This is an exciting opportunity for a results-driven individual to contribute to our mission of delivering smarter money movements to customers.About ConveraAs a global organization with...

At Convera, we are passionate about diversity and seek people from different backgrounds and unique points of view. As a Customer Service Representative, you will play a vital role in facilitating a positive journey for Clients through efficient and timely handling of pre and post transaction queries.The estimated salary for this position is $45,000 per...

Job OverviewWe are seeking a highly skilled Customer Support Associate to join our team at Convera, the largest non-bank B2B cross-border payments company in the world.About ConveraConvera leverages decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers. Our teams care deeply about the value we...

Convera OverviewWe are the largest non-bank B2B cross-border payments company in the world. With decades of industry experience and technology-led payments solutions, we deliver smarter money movements to our customers.Our extensive network serves more than 30,000 customers ranging from small business owners to enterprise treasurers, financial institutions,...

About the RoleWe are seeking a highly skilled Customer Service Delivery Manager to join our team at Convera. As a key member of our organization, you will play a vital role in ensuring exceptional customer service delivery and driving business growth.Key ResponsibilitiesLead by example in promoting client-centricity and embed this ethos across the team,...

About ConveraWe are the largest non-bank B2B cross-border payments company in the world, leveraging decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers. Our goal is to help them capture more value with every transaction.As a truly global company with employees in over 20 countries, we are...