Strategic Account Services Leadership Manager

hace 1 mes


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
About Amazon Support Services Costa Rica SRL

Amazon Support Services Costa Rica SRL is seeking an experienced professional to join our team as a Strategic Account Services Leadership Manager. We offer a competitive salary of $120,000 per year, plus benefits.

Job Description

This is a leadership role that requires the ability to drive growth and development in a dynamic environment. As a Strategic Account Services Leadership Manager, you will be responsible for leading a team of Strategic Account Managers who are responsible for the growth and development of key sellers on the Amazon platform.

Your primary goal will be to develop and execute strategies that achieve business objectives, while collaborating with your team to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality.

  • Coach, mentor, and develop a team of Strategic Account Managers to achieve their full potential.
  • Contribute to goal setting for your team to align with organizational goals and contribute to business strategy development.
  • Build and cultivate strong relationships with sellers in your team's portfolio, along with internal stakeholders.
  • Identify, optimize, and scale improvements that can benefit a large set of customers.

We are open to hiring candidates to work out of one of the following locations: Heredia, H, CRI.

BASIC QUALIFICATIONS

To be considered for this role, you should have:

  • 6+ years of professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.
  • 5+ years of professional experience developing and leading teams while driving organizational goals.
  • Bachelor's degree or equivalent practical experience.
  • Experience building customer relationships, identifying business opportunities for clients, and increasing adoption and utilization of company products.
  • Experience using data analysis, reporting, and forecasting to guide business decisions and solve problems.
PREFERRED QUALIFICATIONS

If you have the following skills and qualifications, you will be at a competitive advantage:

  • Superior communication and presentation skills.
  • Effective territory/account management, including strategy development and execution.
  • Understanding of retail math and formulas for making business decisions.
  • Experience using analytical, account management, and productivity tools, including Oracle Business Intelligence, CRM tools like SalesForce, Tableau, and Microsoft Office Suites.


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