Customer Experience Enhancement Professional

hace 4 días


San José, San José, Costa Rica Msd A tiempo completo

**Company Overview**:

Msd is a leading organization in the industry, committed to delivering exceptional results and customer satisfaction. Our team is passionate about building strong relationships, driving growth, and making a lasting impact.

**Job Description**:

This role involves working closely with cross-functional teams to analyze data, optimize processes, and enhance customer experiences. You will be responsible for developing and implementing process enhancements, collaborating with stakeholders, and driving business outcomes.

**Required Skills and Qualifications**:

- 2+ years of experience in collections and customer service

- Excellent communication skills in English and Portuguese

- Strong analytical and problem-solving abilities



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