Customer Experience Representative

hace 2 días


San José, San José, Costa Rica Tek Experts A tiempo completo

Job Summary:

We're looking for a Customer Experience Representative to join our team. As an Escalation Specialist 1, you will be responsible for providing exceptional customer service while managing high-severity issues.

The ideal candidate will have strong communication and interpersonal skills, as well as the ability to learn new technical skills and adapt to changing situations. If you're passionate about delivering outstanding customer experiences and progressing your career in a dynamic industry, we encourage you to apply.

Key Responsibilities:

  • Communicate effectively with customers to understand their needs and concerns
  • Escalate complex issues to senior-level representatives for resolution
  • Fulfill customer service requests in a timely and professional manner

What We Offer:

  • A dynamic work environment where you can develop your skills and advance your career
  • Opportunities to work with the biggest and best names in technology
  • A supportive team environment where you can grow and learn

About Us:

Tek Experts is a global company that values diversity, creativity, and innovation. We're committed to delivering exceptional customer experiences and making a positive impact in our community.



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