Customer Support Representative
hace 6 días
**Digital Engagement Services **at ModSquad
We are seeking a skilled Customer Support Representative to join our global team. In this role, you will provide top-notch support to customers via calls, chats, and tickets for one of the largest eBook providers on the market.
About the RoleAs a Customer Support Representative , you will be the primary point of contact for customers, resolving their concerns and ensuring a positive experience with our client's product or services. You will work closely with our team to deliver exceptional support and maintain a high level of customer satisfaction.
Key Responsibilities- Provide timely and effective support to customers via phone, chat, and email
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Work collaboratively with our team to achieve shared goals and objectives
- Meet or exceed performance metrics and quality standards
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Proficiency in using ticketing systems and software applications
- A professional demeanor and a strong ability to show empathy and apologize when necessary
At ModSquad, we offer a range of benefits to our Customer Support Representatives, including:
- Flexible scheduling and remote work options
- Ongoing training and development opportunities
- A competitive hourly rate
- Paid orientation and onboarding process
- The opportunity to work with a global team and contribute to delivering exceptional customer experiences
About ModSquad
ModSquad is a global provider of managed digital engagement services. Our team of experienced Mods delivers personalized support to customers across various industries, including technology, entertainment, and retail. We are passionate about helping our clients build strong relationships with their customers and drive business growth through exceptional customer experiences.
-
Customer Support Representative
hace 3 días
San José, San José, Costa Rica Clearsource A tiempo completoYour Mission: Deliver Outstanding Customer Experiences Are you passionate about helping others?Do you excel at problem-solving and making customers feel heard and valued?If so, we want YOU on our team At ClearSource, we are customer experience experts—and we're looking for Customer Support Representatives who are ready to create positive, meaningful...
-
Customer Support Representative
hace 4 semanas
San José, San José, Costa Rica Talent2Win A tiempo completo**customer support representative**:**Talent2Win**Heredia Alajuela GuanacasteSan Joséexperiência0 añosOtroindefinidojornada completasalariono especificadopublicadohace 2 horasObjective: Provide high quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions, to make sure...
-
Technical Support Representative
hace 3 semanas
San José, San José, Costa Rica Clearsource A tiempo completo**Why ClearSource?**ClearSource is a people-driven company focused on delivering exceptional customer experiences every dayWe truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy.They define ClearSource's DNA and make us a great company to work for.We support all our people in helping them...
-
Technical Support Representative
hace 2 semanas
San José, San José, Costa Rica Clearsource A tiempo completo**Why ClearSource?**ClearSource is a people-driven company focused on delivering exceptional customer experiences every dayWe truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy.They define ClearSource's DNA and make us a great company to work for.We support all our people in helping them...
-
Technical Support Representative
hace 2 semanas
San José, San José, Costa Rica Clearsource A tiempo completo**Why ClearSource?**ClearSource is a people-driven company focused on delivering exceptional customer experiences every dayWe truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy.They define ClearSource's DNA and make us a great company to work for.We support all our people in helping them...
-
Technical Support Representative
hace 3 días
San José, San José, Costa Rica Clearsource A tiempo completo**Why ClearSource?**ClearSource is a people-driven company focused on delivering exceptional customer experiences every dayWe truly believe in our Core Values - Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy.They define ClearSource's DNA and make us a great company to work for.We support all our people in helping them...
-
Customer Support Representative Travel Tech Startup
hace 2 semanas
San José, San José, Costa Rica Prometeo Talent A tiempo completo**Join a Disruptive Startup**RoverPass, a startup in the RV park and campground industry, is revolutionizing the way campgrounds and RV parks drive business.With a property management system and marketing services, they help campgrounds and RV parks attract more customers.As a small and hungry team, they're looking for hands-on individuals to join...
-
Technical Support Representative
hace 6 días
San José, San José, Costa Rica Cloudera A tiempo completoCloudera is seeking an experienced Technical Support Representative to join our team. In this role, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and collaborating with internal teams to resolve customer cases.Key responsibilities include:Providing technical support to customers via phone, email, or...
-
Customer Support Representative Us Travel Tech
hace 24 horas
San José, San José, Costa Rica Prometeo Talent A tiempo completo**About the company**:**RoverPass **is a startup focusing on the campground and RV park industry.They provide campgrounds and RV parks with a property management system and marketing services to help drive them more business.We are a small team and require a hands-on and hungry approach**About the position**:The **customer support representative** position...
-
Customer Service Representative
hace 4 días
San José, San José, Costa Rica Betterwho A tiempo completo**About the Role**We are seeking a skilled Customer Service Representative to join our team at Betterwho. As a Remote Resident Support Specialist, you will play a crucial role in delivering exceptional customer experiences through various channels.**Key Responsibilities:**Handle a high volume of customer inquiries and issues with professionalism and...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica Oocl Usa Inc A tiempo completo**Customer Service Representative - Escazu, Costa Rica.**The International Customer Service Representative is accountable for supply chain management of North America based customers.As the international service representative, you will provide day-to-day back office support for all North American operations.You will ensure global first-class customer...
-
Customer Service Representative
hace 6 días
San José, San José, Costa Rica Betterwho A tiempo completoAt Betterwho, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our support team, you will be responsible for handling high volumes of customer inquiries and providing exceptional service to our clients.The ideal candidate will have:A minimum of 2 years of experience in customer-facing...
-
Customer Service Representative
hace 2 semanas
San José, San José, Costa Rica Stt Group A tiempo completo**Descripción del puesto**:We are hiring a customer service representative to support law firms in the USA.As part of your duties you will receive inbound and outbound calls from clients, completingall paperwork and entering data requested,**Requisitos**:**Requirements**:1.High school diploma, general education degree, or equivalent.2.Ability to handle...
-
Customer Service Representative
hace 6 días
San José, San José, Costa Rica Emerson A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Emerson. As a key member of our Application and Technical Support team, you will be responsible for providing exceptional customer service to our US clients.Key ResponsibilitiesRespond to customer inquiries regarding pricing, availability, and delivery of...
-
Customer Service Representative
hace 6 días
San José, San José, Costa Rica Wind River A tiempo completo**About the Job**This Customer Service Representative role is an exciting opportunity to join the Wind River team and make a real impact. As a representative, you'll be the primary point of contact for customers, resolving technical issues and providing exceptional service.**Responsibilities**- Respond to customer inquiries via phone, email, or chat-...
-
Customer Service Representative Role
hace 7 días
San José, San José, Costa Rica Cognizant Technology Solutions A tiempo completoJob SummaryWe are seeking a highly skilled and experienced customer service representative to join our team at Cognizant Technology Solutions. As a customer service representative, you will be responsible for providing exceptional customer experiences, resolving issues efficiently, and maintaining business controls as per requirements.ResponsibilitiesProvide...
-
Customer Support Representative
hace 7 días
San José, San José, Costa Rica PST A tiempo completoPST.AG is a dynamic and international company looking for a motivated and communicative assistant to support our team in the area of customer management. The successful candidate will have the opportunity to work in a fast-paced environment and contribute to the growth of our organization.Responsibilities:CUSTOMER CARE: Creating tickets and resolving...
-
Customer Service Representative
hace 4 semanas
San José, San José, Costa Rica Talent2Win A tiempo completo**customer service representative**:**Talent2Win**San JoséSan Joséexperiência0 añosTelecomunicacionesindefinidojornada completasalariono especificadopublicadohace 3 horasBUSCAMOS TALENTO COMO TÚEmpleocostarica #OportunidadEmpleoSi tienes bachillerato comprobable y Nível de inglés (avanzado) esta es tu oportunidad.Ingresa al mundo de Customer Service...
-
Customer Experience Representative
hace 4 días
San José, San José, Costa Rica Tek Experts A tiempo completoJob Summary:We're looking for a Customer Experience Representative to join our team. As an Escalation Specialist 1, you will be responsible for providing exceptional customer service while managing high-severity issues.The ideal candidate will have strong communication and interpersonal skills, as well as the ability to learn new technical skills and adapt...
-
Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Emerson A tiempo completo**Duties and Responsibilities**Responsible in providing customer service regarding pricing, availability and delivery, order placement and inquiries, order maintenance (add, cancel, approve, routing options, changes, and general product inquiry to ASCO Numatics and Aventics.Ensures information given to customers is timely and accurate.The representative is...