Sales Supervisor

hace 2 meses


San José, San José, Costa Rica Td Synnex A tiempo completo

About the Role

- Oversees assigned sales territories and day-to-day activities of the sales team to meet and exceed established goals.

- Sets and tracks team members' goals and objectives.

- Collaborates with management to develop business plans that uncover new opportunities, increase sales, and drive territory growth.

- Conducts inbound and outbound sales calls to quote prices, provide product information, and build relationships with customers.

Key Responsibilities

  • Creates and implements customer-specific business plans to uncover new opportunities, increase sales, and secure territory growth.
  • Communicates regularly with the sales team to inform them of daily tracking of sales, customer, and product information.
  • Prepares forecasts for monthly and quarterly performance by customer.
  • Assigns tasks to team members to ensure coverage and completion of all relevant tasks.
  • Evaluates customer slippage reports to determine which customers to focus attention on.
  • Monitors each account's credit status to identify potential issues and interacts with the Credit department as necessary to resolve customer credit issues.
  • Keeps updated profiles on all accounts to anticipate opportunities and tailor sales strategies.
  • Participates in vendor-sponsored and corporate-sponsored training/meetings to stay up-to-date on new and existing products, industry knowledge, and company policies.
  • Establishes consistent and frequent competitive intelligence reports for the Sales Manager, Human Capital Management, and Leadership Hiring, coaching, developing, and motivating sales team members.
  • Maintains records, performance information, and documentation.
  • Provides and pursues necessary training and development for employees.
  • Conducts team member performance management, including administering Performance Improvement Plans, RoHR, monthly MBOs, attendance, and adherence to TD policies and procedures.
  • Responsible for team reward and recognition programs, including nominations and monitoring of division and corporate programs.
  • Performs other duties as assigned.


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