Complaints Resolution Specialist

Complaint Resolution SpecialistJoin Smith+Nephew, a pioneering medical technology company, as a Global Complaints Analyst. In this role, you will play a critical part in ensuring customer satisfaction and product quality.About UsAt Smith+Nephew, we are dedicated to creating innovative solutions that improve people's lives. Our mission is to provide...

At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a leading technology company, we're constantly innovating to provide seamless support experiences for our customers.The Customer Service & Support (CSS) organization is a key part of this mission, building trust and confidence through delivering...

About the RoleWe are seeking a highly skilled Dispute Resolution Specialist to join our team. As a key member of our organization, you will play a crucial role in ensuring that invoice disputes are handled efficiently and effectively.

Smith+Nephew is a leading medical technology company that designs and manufactures innovative solutions to improve patient outcomes. We are committed to creating the greatest good for society, and our strongest investments are in our people and the patients we serve.About the RoleWe are seeking a Senior Dispute Resolution Specialist to join our team. This...

**Empowering Consumers to Achieve Financial Recovery**At Midland Credit Management, Inc., we're committed to helping individuals begin their path towards financial recovery and build a better life for themselves and their families.The Complaint Response Representative plays a vital role in this mission by investigating consumer complaints and providing...

We are seeking a highly skilled Senior Asset Resolution Specialist to join our World Business Lenders, LLC team. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for maintaining accurate details of REO properties.Key Responsibilities:Maintain and update records of REO properties, including property conditions,...

As a key member of Convera's global team, you will be responsible for delivering exceptional customer service and ensuring the smooth resolution of payment transactions. This role requires strong communication skills, attention to detail, and the ability to build relationships with internal and external stakeholders.Key Responsibilities:Identify and resolve...

**Job Overview**:The Senior Escalation Resolution Specialist is a strategic, high-visibility role that provides the highest level of escalation management for customer issues jeopardizing the TD SYNNEX business relationship and/or sales opportunities with key customers. These issues typically have executive transparency and involve challenges spanning...

As a Payments Resolution Specialist with Convera, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions in our Santa Ana office. The role involves building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are...

We are seeking a Customer Service Resolution Specialist to support our back-end processing for customers' orders and returns. This role requires strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Verify US and international addressesEnsure orders comply with product and shipping...

About the Role:Convera is seeking a highly skilled Global Payment Resolution Specialist to join our team. As a key member of our payments team, you will play a critical role in facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions.Responsibilities:Identify Time/Rate critical...

**Job Summary**:The Escalations Manager role is a critical position within TD SYNNEX that requires strategic, high-visibility leadership to manage customer issues that jeopardize business relationships and sales opportunities with key customers. **Key Responsibilities**:Provide high-level escalation management for customer issues that require executive...

At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

Embracing a culture of proactive problem-solving, Equifax seeks a skilled Problem Manager to oversee the research and analysis of incidents impacting our systems and services.**Key Responsibilities:**Manage and coordinate the investigation and resolution of complex problems, working closely with business partners, global incident managers, and global change...

Senior Specialist, Customer Care - Santa Ana, Costa RicaWe're looking for a detail-oriented and analytical professional to join our team as a Senior Specialist, Customer Care. As part of the Non-Payment Claims team, you will be responsible for investigating claims to provide resolutions to customers within 20 days.The ideal candidate will have 1-2 years'...

Company OverviewAmazon Support Services Costa Rica SRL is a leading provider of back-office support services, dedicated to delivering exceptional customer experiences. With a strong presence in Costa Rica, we offer a dynamic and challenging work environment for talented professionals.About the RoleWe are seeking a highly skilled Chargeback Dispute Resolution...

Splunk, a leading unified security and observability platform, empowers enterprises to safeguard their digital systems. Our cutting-edge technology is underpinned by exceptional talent, making us an outstanding career destination.**Role Overview:**As a key member of the Splunk Support Incident Management Team, you will oversee high-profile customer-impacting...

Smartsheet seeks an experienced Escalation Analyst to join its Technical Support team, responsible for assessing and monitoring customer escalations. This critical role ensures escalations are routed correctly and cataloged for leadership.This position focuses on identifying root causes of escalations to provide insights and opportunities for product and...

Job DescriptionWe are seeking a highly skilled and customer-oriented Technical Support Specialist to join our team at Tek Experts. As a key member of our Critical Situation Management & Escalation Team (CMET), you will play a critical role in delivering world-class management of critical situations for premier enterprise customers.The ideal candidate will...

At Zoetis, we are seeking a highly skilled P2P Transactional Operations Specialist to join our team in San Jose. This role will be responsible for providing valuable support on interaction with internal and external colleagues at different P2P activities depending on the area (HD, Accounts Payable) including but not limited to PO and Non-PO invoice...