Senior Escalation Resolution Specialist

**Job Summary**:The Escalations Manager role is a critical position within TD SYNNEX that requires strategic, high-visibility leadership to manage customer issues that jeopardize business relationships and sales opportunities with key customers. **Key Responsibilities**:Provide high-level escalation management for customer issues that require executive...

Smartsheet seeks an experienced Escalation Analyst to join its Technical Support team, responsible for assessing and monitoring customer escalations. This critical role ensures escalations are routed correctly and cataloged for leadership.This position focuses on identifying root causes of escalations to provide insights and opportunities for product and...

Smith+Nephew is a leading medical technology company that designs and manufactures innovative solutions to improve patient outcomes. We are committed to creating the greatest good for society, and our strongest investments are in our people and the patients we serve.About the RoleWe are seeking a Senior Dispute Resolution Specialist to join our team. This...

Smartsheet seeks a highly skilled Customer Escalations Resolution Specialist to join their Technical Support team. This role is critical in ensuring that escalations are properly assessed, monitored, and resolved.This position requires a strong analytical mindset, excellent problem-solving skills, and the ability to work independently or collaboratively in a...

We're seeking an accomplished Senior Escalation Engineer to join our team. As a key member of our support group, you will deliver exceptional customer service by identifying and resolving complex issues related to Citrix Endpoint Management. With a strong background in enterprise support and critical thinking skills, you will excel in this role.**Job...

We are seeking a highly skilled Senior Asset Resolution Specialist to join our World Business Lenders, LLC team. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for maintaining accurate details of REO properties.Key Responsibilities:Maintain and update records of REO properties, including property conditions,...

A little about us. Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform. We regularly appear on a lot of "Best Places to Work" lists and we think it's because we encourage our Splunkers to bring their whole, authentic selves. So bring your work experience, problem-solving skills and...

At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a leading technology company, we're constantly innovating to provide seamless support experiences for our customers.The Customer Service & Support (CSS) organization is a key part of this mission, building trust and confidence through delivering...

Technical Support Escalation Engineer Role OverviewWe are seeking a highly skilled Technical Support Escalation Engineer to join our team at Microsoft. As a key member of our Customer Service & Support organization, you will be responsible for owning, troubleshooting, and solving complex customer technical issues related to the Microsoft Graph API.This is an...

At Td Synnex, we're seeking a highly skilled Enterprise Technical Escalation Specialist to manage technical escalations for our clients. This critical role requires effective coordination with internal teams and the ability to provide solutions to complex technical issues.Key Responsibilities:- Create action plans to resolve client escalations- Lead internal...

About the RoleWe are seeking a Senior Virtual Service Delivery Specialist to join our team at Pfizer. In this role, you will be responsible for delivering high-quality virtual service support to clients.Key ResponsibilitiesConferencing and Event Support:Facilitate virtual events using designated collaboration tools.Provide in-conference room A/V support to...

As a Payments Resolution Specialist with Convera, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions in our Santa Ana office. The role involves building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are...

About the RoleWe are seeking a highly skilled Senior AI Infrastructure Specialist to join our IT team at Boston Consulting Group. In this role, you will play a critical part in delivering exceptional technical support for our enterprise AI tools, ensuring smooth operations and rapid problem resolution.Key ResponsibilitiesProvide Level 3 technical support for...

About the Role:Convera is seeking a highly skilled Global Payment Resolution Specialist to join our team. As a key member of our payments team, you will play a critical role in facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions.Responsibilities:Identify Time/Rate critical...

At Tek Experts, we're seeking a skilled Technical Support Specialist to join our Critical Situation Management & Escalation Team (CMET). As a key member of our team, you'll play a vital role in delivering exceptional customer service and support to our premier enterprise clients.Key Responsibilities:Provide timely and effective communication to customers...

Complaint Resolution SpecialistJoin Smith+Nephew, a pioneering medical technology company, as a Global Complaints Analyst. In this role, you will play a critical part in ensuring customer satisfaction and product quality.About UsAt Smith+Nephew, we are dedicated to creating innovative solutions that improve people's lives. Our mission is to provide...

About Cloud Software GroupWe provide cloud solutions for over 100 million users worldwide, making a difference in the lives of real people.Our team values diverse perspectives and encourages learning, dreaming, and building the future of work.We are on the brink of a significant evolution and growth, and we need your expertise to drive it forward.Job...

About the Role:As a P2P Senior Associate at Zoetis, you will play a vital role in executing overall P2P activities, including accounting and reconciliation tasks. This position requires a strong understanding of financial administrative and accounting processes, as well as experience with ERP systems, such as SAP. Key Responsibilities:- Ensure P2P operations...

About the RoleWe're seeking a highly skilled Enterprise Cybersecurity Solutions Specialist to join our team at Microsoft. As a key member of our Security, Compliance, Identity and Management (SCIM) team, you'll play a critical role in enabling Microsoft's collective Security strategy and delivering exceptional customer...

Job Title:Senior Loan Operations SpecialistAbout the Job:We are seeking an experienced Senior Loan Operations Specialist to join our team at World Business Lenders, LLC. The ideal candidate will have a strong background in commercial loan origination, with expertise in U.S. federal and state commercial lending laws, rules, regulations, licensing...