Enterprise Technical Escalation Specialist

Smartsheet seeks an experienced Escalation Analyst to join its Technical Support team, responsible for assessing and monitoring customer escalations. This critical role ensures escalations are routed correctly and cataloged for leadership.This position focuses on identifying root causes of escalations to provide insights and opportunities for product and...

Role OverviewWe're seeking a highly skilled Enterprise Technical Support Specialist to join our team at Tek Experts. This role focuses on providing exceptional customer support, not on hands-on development.The Azure Platform Technical Support (APTS) team provides world-class technical support to Microsoft commercial and enterprise clients, focusing on the...

Splunk is a leading enterprise software company that empowers organizations to turn data into action. We are seeking a skilled Technical Support Specialist to join our team and provide exceptional support to our customers.**Estimated Salary: $120,000 - $180,000 per year**As a Technical Support Specialist, you will be responsible for providing technical...

We're seeking an accomplished Senior Escalation Engineer to join our team. As a key member of our support group, you will deliver exceptional customer service by identifying and resolving complex issues related to Citrix Endpoint Management. With a strong background in enterprise support and critical thinking skills, you will excel in this role.**Job...

Technical Support Escalation Engineer Role OverviewWe are seeking a highly skilled Technical Support Escalation Engineer to join our team at Microsoft. As a key member of our Customer Service & Support organization, you will be responsible for owning, troubleshooting, and solving complex customer technical issues related to the Microsoft Graph API.This is an...

Splunk Inc is a leader in building a safer and more resilient digital world.The company's unified security and observability platform helps enterprises keep their digital systems secure and reliable.As a Technical Support Engineer, you will provide enterprise-level support to our customers and partners, resolving technical issues, collaborating with...

At Tek Experts, we're seeking a skilled Technical Support Specialist to join our Critical Situation Management & Escalation Team (CMET). As a key member of our team, you'll play a vital role in delivering exceptional customer service and support to our premier enterprise clients.Key Responsibilities:Provide timely and effective communication to customers...

Company Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...

About the RoleWe're seeking a highly skilled Enterprise Cybersecurity Solutions Specialist to join our team at Microsoft. As a key member of our Security, Compliance, Identity and Management (SCIM) team, you'll play a critical role in enabling Microsoft's collective Security strategy and delivering exceptional customer...

About the RoleZuora is seeking a highly skilled Technical Support Specialist to join our Global Customer Support team.As a Technical Support Specialist, you will be responsible for providing exceptional customer support to Zuora customers, ensuring they have a positive experience with our products and services.You will work closely with our engineering and...

At Microsoft, we are seeking a highly skilled Technical Support Specialist to join our Customer Service & Support team. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving complex customer technical issues related to cloud security and networking.Key Responsibilities:Investigate and resolve complex customer technical...

At Tek Experts, we're seeking a skilled Technical Solutions Specialist to join our Azure Platform Technical Support team. This role involves providing world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.As a Technical Solutions Specialist, you'll work as part of a highly collaborative team...

At Tek Experts, we're seeking a skilled technical support specialist to join our Azure Platform Technical Support (APTS) team. As a key member of our team, you'll provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.**Key Responsibilities:**Provide technical guidance across teams by...

About the RoleWe are seeking a skilled Enterprise Account Manager to join our team at Enterprise Software Solutions. This is an exciting opportunity to drive sales growth and deliver exceptional customer experiences.As an Enterprise Account Manager, you will be responsible for selling large Microsoft-centric Professional and Managed Services engagements to...

The estimated salary for this position is $85,000 - $110,000 per year.Job DescriptionThis Enterprise Technology Solutions Specialist role involves recommending solutions and strategies based on customer business goals, objectives, needs, and existing systems infrastructure. The ideal candidate will have expertise in one vendor or support multiple...

We are seeking a highly skilled Technical Support Specialist to join our Azure Platform Technical Support (APTS) team. Key Responsibilities:The successful candidate will provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure. This includes resolving complex technical problems for...

**Job Overview**:The Senior Escalation Resolution Specialist is a strategic, high-visibility role that provides the highest level of escalation management for customer issues jeopardizing the TD SYNNEX business relationship and/or sales opportunities with key customers. These issues typically have executive transparency and involve challenges spanning...

As a Technical Account Manager at AWS Enterprise Support, you will have the opportunity to be the principal technical advisor and "voice of the customer" for our Enterprise clients.We are seeking a highly skilled and experienced individual to join our team as a Technical Account Manager. As a Technical Account Manager, you will provide technical guidance and...

Role Summary:We're seeking a customer-oriented Technical Support Specialist to work on behalf of our client to resolve complex customer cases.Key Responsibilities:Provide technical guidance across teams by identifying areas requiring expertise on different modules of a solution to resolve cases.Maintain documentation for all cases including queries, process...

Seeking a customer-focused Technical Support Specialist to work on behalf of our client, resolving complex customer cases. Collaborate with colleagues to continuously improve and deliver exceptional customer service, providing quick and accurate support for escalated cases.**About Our Team**:Tek Experts is a tech services and support company delivering...