Strategic Enterprise Solutions Manager

hace 1 mes


San José, San José, Costa Rica Enterprise Software Solutions A tiempo completo
About the Role

We are seeking a skilled Enterprise Account Manager to join our team at Enterprise Software Solutions. This is an exciting opportunity to drive sales growth and deliver exceptional customer experiences.

  1. As an Enterprise Account Manager, you will be responsible for selling large Microsoft-centric Professional and Managed Services engagements to new and existing clients.
  2. You will develop and expand relationships within the customer base, ensuring customer expectations and obligations are fulfilled and Microsoft is a net promoter of ESS.
  3. Work closely with internal teams, including Professional Services, Engineering, Marketing, etc., to address customer issues, challenges, and success factors.
  4. Anticipate and understand the needs, requirements, and/or pain points of Microsoft as a global organization and propose potential solutions.
  5. Manage accounts of all sizes by acting as ESS representative externally with clients and internally by working with direct reports and supporting positions.
Requirements
  • 5+ years of successful enterprise software sales, customer success, account management or business development experience, experience closing complex agreements/deals
  • Strong sales aptitude, excellent relationship-building skills, cloud & AI skillset and a consultative sales approach, with experience with implementation of enterprise software in a SaaS company preferred.
  • Prior sales experience with Microsoft and a deep understanding knowledge of Microsoft's Ecosystem, including Enterprise on-premises, hybrid, and cloud software and services portfolio, with emphasis across the entire Microsoft stack, including Azure, Dynamics365, M365, Data and AI, Security, Copilot, etc. and Microsoft's Industry clouds
  • Ability to develop executive-level (CxO) relationships lead strategic initiatives with customers and present ESS value proposition to C-level executives.
  • Ability to work with partners to drive technical solutions to support ESS portfolio with Microsoft.


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