Enterprise Technology Solutions Specialist

hace 1 mes


San José, San José, Costa Rica Td Synnex A tiempo completo

The estimated salary for this position is $85,000 - $110,000 per year.

Job Description

This Enterprise Technology Solutions Specialist role involves recommending solutions and strategies based on customer business goals, objectives, needs, and existing systems infrastructure. The ideal candidate will have expertise in one vendor or support multiple technologies, with the ability to respond to inquiries and perform technical research. This includes assisting in sizing designs, crafting marketing solutions, and providing pre- and post-sales technical support. The specialist will also participate in sales and technical solution proposal presentations, as well as complete ongoing team activities.

The specialist will assist in identifying the most optimum solutions to meet or exceed customer-provided requirements and pain points within the overall approach and strategy of the developed solution proposal response. They will prepare questions to better understand customer requirements contained within supplied RFI/RFPs and other customer information.

Additionally, the specialist will deliver custom and technical training presentations for resellers and their end customers with multiple technology, collaborate with peers in creating and developing solutions in solution centers or demo platforms for internal and partner hosts, and participate in executive briefings, technical conferences, trade shows, seminars, on-site and virtual trainings, and marketing events for reseller and vendor partners.

Required Skills and Qualifications

The successful candidate will possess advanced technical certifications with multiple vendors as well as industry, with a minimum of 1 to 3 years of relevant work experience. An Associate Degree with Systems Engineering or a related field of study is required, along with excellent data entry skills, the ability to execute instructions and request clarification when needed, and strong organizational and time management skills.

Other essential qualifications include the ability to communicate clearly and convey necessary information, create and conduct formal presentations, negotiate skillfully, promote/sell ideas persuasively, and constructively work under stress and pressure when faced with high workloads and deadlines.

The specialist will also be able to effectively multi-task, quickly learn/adapt to new systems and technology, and be immobile for long extended periods.

Benefits

We offer a comprehensive benefits package that includes elective benefits tailored to your country, opportunities for career growth and professional development, elevation of personal well-being through seminars, events, and our global Life Empowerment Assistance Program, diversity, equity & inclusion initiatives, and a chance to connect with your community through internal peer-led inclusive communities and activities.



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