Enterprise Technology Implementation Specialist

hace 4 días


San José, San José, Costa Rica Jll A tiempo completo

**Company Overview**

JLL is committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. We believe in providing opportunities for those who take advantage of our programs and resources to increase their personal and financial security.

We promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance.

**Job Description**

As an Enterprise Technology Implementation Specialist, you will provide strategic guidance on the implementation and support of technology solutions as a trusted partner. You will offer CRE solutions, products and technology platforms leading in the market for the facilities management. Your primary goal will be to ensure easy adoption of the products implemented in the parties involved.

You will manage the MX & GLA IT Client Success Platform Support Team in such a way that it generates growth for the company and retains talent. Additionally, you will provide technical support for the CRE technological solutions offered in the accounts. It will also be your responsibility to ensure the availability of training and support materials for the adoption of the implemented tools.

**Responsibilities**

* Provide strategic guidance on the implementation and support of technology solutions

* Offer CRE solutions, products and technology platforms leading in the market for the facilities management

* Ensure easy adoption of the products implemented in the parties involved

* Manage the MX & GLA IT Client Success Platform Support Team to generate growth and retain talent

* Provide technical support for the CRE technological solutions offered in the accounts

* Ensure the availability of training and support materials for the adoption of the implemented tools

Required Skills and Qualifications

* Proficient/Fluent in English - Spoken & Written

* Bachelor's degree in Computer Science or related field

* A minimum of five years' experience in consulting in the real estate commercial services industry, preferably with a broad range of knowledge in technology and operational functions

* Proven track record of managing IT Services Management Teams, IT platform advisory services including strategy development, requirements development, vendor / solution evaluation, projects implementation

Benefits

We are proud to offer a comprehensive benefits package to eligible employees. This includes:

- Base Salary: ¢1,500,000.00 - ¢1,700,000.00 per month

- Legal benefits: IMSS, vacations, vacation bonus, bonus

- Life Insurance + death support

- Psychological, Medical, Nutritional, Legal, Financial and Veterinary Consulting (remotely)

- HANU: Digital wellness platform, where you can find +1250 training videos of disciplines. All content based on three pillars: body, mind and nutrition.

- Constant training: +15,000 courses

- Major Medical Expenses Insurance

- Food Vouchers

- Saving Fund

Work Details

Location: Costa Rica

Work schedule: Monday to Friday from 8 am to 6 pm

Work model: 100% remote



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