Senior Product Implementation Specialist

hace 4 días


San José, San José, Costa Rica Zenoti A tiempo completo

About the Role

Zenoti, a leading cloud-based software solution for the beauty and wellness industry, is seeking a skilled Senior Product Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for working closely with customers to define their requirements and help them adopt our solutions to streamline operations and increase revenue.

Key Responsibilities

  • Collaborate with customers to identify and prioritize their needs and develop tailored solutions to meet their goals.
  • Conduct thorough product demonstrations, walk-throughs, and solution reviews with customers to ensure a seamless implementation experience.
  • Design, configure, and implement proof of concepts and pilots for high-priority customers, ensuring successful deployments.
  • Configure our platform to meet customer business scenarios, identifying potential risks and implementing mitigation plans to ensure a smooth implementation process.
  • Address customer concerns and issues in a timely and professional manner, ensuring high customer satisfaction.
  • Align working hours with customer time zones to provide exceptional service and build strong relationships.

Requirements

  • 4-8 years of experience in implementation and support of enterprise software products.
  • Strong software background and ability to master product functionality, boiling down complex requirements into coherent and viable product designs.
  • Proven track record of successful large-scale enterprise implementations involving integrations, API's, and data analysis.
  • Excellent verbal and written communication skills, with the ability to effectively communicate technical information to non-technical stakeholders.
  • Ability to manage multiple projects and work with remote teams across different time zones.

What We Offer

  • Best-in-industry salary and comprehensive medical coverage for yourself and your immediate family.
  • Opportunities to be part of a community and give back through social activities and community initiatives.
  • A dynamic and fast-paced work environment with opportunities for growth and development.


  • San José, San José, Costa Rica Grupo Preselección A tiempo completo

    **Job Requirements**:We are seeking a highly skilled Senior Payroll Implementation Specialist to join our team at Grupo Preselección. The ideal candidate will have a university degree in Accounting, Finance or a related field, and a strong background in regional payroll.**Key Responsibilities**:- Implement payroll systems and processes for our clients.-...


  • San José, San José, Costa Rica Fullstack Labs A tiempo completo

    At FullStack Labs, we're on a mission to deliver transformational digital solutions to our clients. As a Senior Workday Engineer, you'll play a crucial role in helping us achieve this goal.We're looking for a highly skilled professional with 4+ years of experience in Workday implementation and configuration support. If you have a proven track record of...

  • Product Specialist

    hace 4 días


    San José, San José, Costa Rica Zenoti A tiempo completo

    About the RoleZenoti is seeking a highly skilled Product Specialist to join our adoption services team. As a key member of our team, you will play a critical role in leading the implementation of feature add-ons and enhancements to our customers' Zenoti solution.As a Product Specialist, you will work closely with customers to understand their business...


  • San José, San José, Costa Rica Fragomen A tiempo completo

    Job DescriptionFragomen, a leading global immigration services provider, is seeking an experienced ServiceNow administrator to join its growing technical team. As a ServiceNow administrator, you will work on a wide variety of implementations, integrations, and upgrades within the ServiceNow platform. You will collaborate with multiple teams to drive value by...


  • San José, San José, Costa Rica Asepsa A tiempo completo

    ASOCIACIÓN SOLIDARISTA DE EMPLEADOS DE PFIZER (ASEPSA) is seeking a Product Change Management Specialist to support the implementation of short-to mid-term supply chain strategies.**Key Responsibilities:**• Support the Product Change Management and Artwork coordinator in the implementation of supply chain strategies.• Maintain the Product Quality System...


  • San José, San José, Costa Rica Imprivata A tiempo completo

    We are seeking a highly skilled Senior Automation Specialist to join our team at Imprivata. This is a remote opportunity based in Costa Rica.The Senior Automation Specialist responsibilities include the design and maintenance of automated test frameworks, tools and test coverage for the Imprivata Cloud-based products and services. This includes developing...

  • Implementation Manager

    hace 2 meses


    San José, San José, Costa Rica Syniverse A tiempo completo

    About the RoleSyniverse is seeking a highly skilled professional to manage customer and technical deliverables during the product implementation process. As an Implementation Manager, you will be responsible for ensuring high-quality product solutions are delivered to our customers in a timely manner.Key ResponsibilitiesManage customer and technical...

  • Implementation Manager I

    hace 1 semana


    San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is a leader in the telecommunications industry, and we're looking for a skilled professional to join our team as an Implementation Manager I. As a key member of our implementation team, you will be responsible for managing customer and Syniverse technical deliverables during the product implementation process.Key Responsibilities:Manage customer...


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    **Transforming Talent with Technology**We are seeking a highly skilled Specialist to join our Information Technology (IT) Team, focusing on the implementation, configuration, and administration of our Learning Management System and Learning Experience Platform.As an administrator and analyst, you will wear multiple hats on projects, responsible for...


  • San José, San José, Costa Rica CRES EntServ Costa Rica, Limitada A tiempo completo

    Job DescriptionAt CRES EntServ Costa Rica, Limitada, we are seeking a talented SAP EWM Senior Functional Consultant to join our team. As a key member of our SAP EWM implementation team, you will play a critical role in helping our clients achieve their business goals by implementing and optimizing SAP EWM solutions.Key Responsibilities:Design and implement...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    ROLE OVERVIEWWe are seeking a seasoned professional to join our Change Team as a Change & Communications Senior Specialist. This individual will play a critical role in supporting the digital product portfolio team focused on Legal products, driving user adoption and satisfaction across BCG Lawyers, Consulting, and Business Support teams.KEY...


  • San José, San José, Costa Rica Svc Slr A tiempo completo

    Job Title: Senior Project SpecialistAbout Us:SVC Operations is a dynamic fintech organization that is reshaping the financial industry. We are dedicated to delivering groundbreaking financial solutions and are in the process of launching our TravelWallet project.Position Overview:We are seeking a highly motivated and experienced Senior Project Specialist to...

  • Implementation Manager I

    hace 4 semanas


    San José, San José, Costa Rica Syniverse A tiempo completo

    Job Title: Implementation Manager ISyniverse is a world-leading company that connects the world through innovative technology. We're seeking an experienced Implementation Manager I to join our team and help us deliver high-quality product solutions to our customers.Job SummaryThe Implementation Manager I will be responsible for managing customer and...

  • Implementation Manager I

    hace 2 semanas


    San José, San José, Costa Rica Syniverse A tiempo completo

    About the RoleSyniverse is seeking a highly skilled Implementation Manager I to join our team. As a key member of our implementation team, you will be responsible for managing customer and Syniverse technical deliverables during the product implementation process.Key ResponsibilitiesManage customer and Syniverse technical deliverables to ensure high-quality...


  • San José, San José, Costa Rica Western Union A tiempo completo

    **Senior Settlement Operations Specialist**Western Union is seeking a highly skilled Senior Settlement Operations Specialist to join our team. As a key member of our Settlement Operations team, you will be responsible for performing complex settlement operations tasks, ensuring daily and monthly operational KPIs are met, and providing high-quality support to...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    ROLE SUMMARYBoston Consulting Group is seeking a highly skilled IT Configuration Engineer Senior Specialist to join our Compliance and Risk Excellence (CORE) team. This individual will play a key role in designing and delivering innovative technical solutions to support and improve our compliance and risk systems.KEY RESPONSIBILITIESDesign and deliver...


  • San José, San José, Costa Rica Acquia A tiempo completo

    Acquia Collections Specialist Job DescriptionAcquia is a leading digital experience platform that empowers ambitious brands to create customer experiences that matter. As a Collections Specialist, you will play a key role in our Finance Organization, reporting to the Credit and Collections Senior Manager.Key Responsibilities:Manage collection functions on a...


  • San José, San José, Costa Rica Encora A tiempo completo

    At Encora, we're seeking a skilled professional to take on the role of Senior Site Operations Specialist. This position is ideal for individuals with a strong background in DevOps and a passion for building scalable infrastructures.**Key Responsibilities:**Design and implement efficient infrastructure solutionsDevelop and maintain automation scripts using...

  • Collections Specialist

    hace 3 semanas


    San José, San José, Costa Rica Acquia A tiempo completo

    Acquia Collections Specialist Job DescriptionAcquia is a leading digital experience platform company that empowers ambitious brands to create digital customer experiences that matter. We are seeking a skilled Collections Specialist to join our Finance Organization as a key member of the Revenue Team, reporting to the Credit and Collections Senior Manager.Key...


  • San José, San José, Costa Rica CRES EntServ Costa Rica, Limitada A tiempo completo

    Job Role: SAP MM ConsultantWe are seeking a highly skilled SAP MM Consultant to join our team at CRES EntServ Costa Rica, Limitada. As an SAP MM Consultant, you will be responsible for designing, developing, and implementing corporate-wide data management strategies and associated tactics.About the Role:Lead the development and implementation of data...