Collections Specialist
hace 1 mes
Acquia is a leading digital experience platform that empowers ambitious brands to create customer experiences that matter. As a Collections Specialist, you will play a key role in our Finance Organization, reporting to the Credit and Collections Senior Manager.
Key Responsibilities:- Manage collection functions on a daily basis, including customer billing concerns and requests.
- Ensure timely and accurate notices are sent to customers for aged balances.
- Review unique customer scenarios to determine the best possible path for a quick resolution.
- Complete ad hoc projects and other duties as assigned by the Credit and Collections Senior Manager.
- Participate in audits as appropriate to ensure the audit coordinator has all required information.
- Contribute to the implementation of newly acquired companies in regards to banking, collections efforts, and allowance considerations.
- Analyze our allowance for bad debt on a monthly basis.
- Maintain and support customer emails through our ticketing system.
- 1-3 years of related experience.
- Proficient with Microsoft Office applications and Google Office Suite.
- Advanced written and verbal communication skills.
- Knowledge of general ledger systems (SAP, Oracle, Intacct).
- Strong work ethic, accountable, and able to multi-task in a fast-paced environment.
- Team player who has the ability to work independently and proactively to respond to inquiries and deliver results.
- Bachelor's degree in Accounting or Finance required.
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Collections Specialist
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San José, San José, Costa Rica Acquia A tiempo completoAcquia Collections Specialist Job DescriptionAcquia is a leading digital experience platform company that empowers ambitious brands to create digital customer experiences that matter. We are seeking a skilled Collections Specialist to join our Finance Organization as a key member of the Revenue Team, reporting to the Credit and Collections Senior Manager.Key...
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San José, San José, Costa Rica Acquia A tiempo completoUnlock Your Potential as a Collections Specialist at AcquiaAt Acquia, we empower ambitious brands to create digital customer experiences that matter. As a Collections Specialist, you will play a vital role in our Finance Organization, working closely with the Revenue Team to ensure timely and accurate collections.Key Responsibilities:Manage collection...
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