Debt Recovery Specialist

hace 2 meses


San José, San José, Costa Rica Now Digital Talent A tiempo completo

Job Summary

We are seeking a skilled Debt Recovery Specialist to join our team at Now Digital Talent. The successful candidate will be responsible for collecting debts and resolving outstanding balances by reaching out to existing customers. They will also be responsible for developing payment plans and recovery processes, ensuring the security of the company comes first.

Key Responsibilities

  • Collect payments on past due bills
  • Analyze and create lists of customers who have not made payments
  • Manage customer interactions through outbound calls
  • Inform clients of overdue accounts and amounts
  • Maintain accurate and up-to-date customer information

Requirements

  • Strong understanding of repayment schedules and bad debt management
  • 1 year experience in customer service in finance or collections
  • English language proficiency, both written and oral
  • Proficiency in Microsoft Office, particularly Excel and Word
  • Excellent communication and problem-solving skills
  • Schedule flexibility


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