Implementation Manager

hace 2 meses


San José, San José, Costa Rica Syniverse A tiempo completo
About the Role

Syniverse is seeking a highly skilled professional to manage customer and technical deliverables during the product implementation process. As an Implementation Manager, you will be responsible for ensuring high-quality product solutions are delivered to our customers in a timely manner.

Key Responsibilities
  • Manage customer and technical deliverables to ensure successful product implementation.
  • Act as a liaison between Syniverse, customers, and vendors to facilitate communication and coordination.
  • Assess product and customer requirements to determine resources needed for delivering a cost-effective and timely solution.
  • Accurately interpret and validate contractual commitments and take ownership for implementing the products and services described in the contract.
Leadership and Project Management
  • Demonstrate strategic thinking and coordinate resolution of issues across the organization.
  • Coordinate project resources and deliverables to ensure contractual requirements and business key performance indicators are met.
  • Act as a liaison among middle management, project sponsors, and the project team to ensure information is communicated and internal and external customers are supported in the most appropriate manner.
Project Execution
  • Review contracts with Account Owners to help establish and clarify expectations.
  • Review all aspects of the implementation process with the customer to establish and clarify expectations.
  • Lead the Implementation team to validate scope, and to validate customer and Syniverse specific tasks and deliverables for existing product solutions that are categorized as small to medium size in complexity.
Requirements
  • Preferred understanding of Telecommunication industry product and services.
  • Strong Leadership skills.
  • Strong working knowledge of Project Management principles.
  • Strong knowledge of Project Management tools.
  • Excellent oral and written communication skills.
  • Strong Influence Management skills.
  • Strong Analytical and Problem Resolution skills.
  • Strong Organization skills.
  • Strong Control and Follow-up skills.
  • Strong Facilitation skills.
  • Strong Conflict Management and Resolution skills.
  • Strong team building skills.
  • Marketing and/or product planning experience a plus.
  • 4 year college degree preferred.

  • Implementation Manager I

    hace 4 semanas


    San José, San José, Costa Rica Syniverse A tiempo completo

    Job Title: Implementation Manager ISyniverse is a world-leading company that connects the world through innovative technology. We're seeking an experienced Implementation Manager I to join our team and help us deliver high-quality product solutions to our customers.Job SummaryThe Implementation Manager I will be responsible for managing customer and...

  • Implementation Manager I

    hace 1 semana


    San José, San José, Costa Rica Syniverse A tiempo completo

    Syniverse is a leader in the telecommunications industry, and we're looking for a skilled professional to join our team as an Implementation Manager I. As a key member of our implementation team, you will be responsible for managing customer and Syniverse technical deliverables during the product implementation process.Key Responsibilities:Manage customer...

  • Implementation Manager I

    hace 2 semanas


    San José, San José, Costa Rica Syniverse A tiempo completo

    About the RoleSyniverse is seeking a highly skilled Implementation Manager I to join our team. As a key member of our implementation team, you will be responsible for managing customer and Syniverse technical deliverables during the product implementation process.Key ResponsibilitiesManage customer and Syniverse technical deliverables to ensure high-quality...


  • San José, San José, Costa Rica Clario A tiempo completo

    Job SummaryClario is seeking a highly skilled Technical Implementation Manager to oversee the delivery of high-quality eCOA solutions to our pharmaceutical and biotechnology industry clients. As a key member of our team, you will collaborate with multiple project teams and Clario solutions leadership to ensure the successful implementation of our...

  • Implementation Manager I

    hace 23 horas


    San José, San José, Costa Rica Syniverse A tiempo completo

    We're seeking a highly skilled Implementation Manager I to join our team at Syniverse. As a key member of our implementation team, you'll play a critical role in ensuring the successful delivery of our products to our customers. Your primary responsibility will be to manage customer and Syniverse technical deliverables during the product implementation...


  • San José, San José, Costa Rica FreeBalance A tiempo completo

    FreeBalance is looking for skilled professionals to join our team as Functional Consultants specializing in Financial Management and Human Resources. Key Responsibilities: Lead the implementation and deployment of FreeBalance solutions, adhering to our ISO 9001:2015 certified methodology. Manage client expectations while promoting FreeBalance values and...

  • Account Manager

    hace 2 días


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the JobWe are seeking an experienced Account Manager to join our team at Amazon Support Services Costa Rica Srl. In this role, you will be responsible for onboarding a book of accounts (brands/manufacturers) to the Transparency service, ensuring a successful transition and ongoing usage of the service.Key ResponsibilitiesWork with brands during the...


  • San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completo

    Job Title: Senior Marketing Operations ManagerJob Description:We are seeking an experienced Senior Marketing Operations Manager to join our team at Intelliswift Software, Inc. as a Marketing Program Manager.Key Responsibilities:• Lead the development and implementation of comprehensive operational plans to manage complete project lifecycles for complex...


  • San José, San José, Costa Rica ATSG Corporation A tiempo completo

    Justice Sector Programs ManagerATSG Corporation is seeking a Justice Sector Programs Manager to support the Central America Regional Security Initiative (CARSI) - Costa Rica task order.The selected candidate will enhance our partnership with the U.S. Department of State (DOS) Bureau of International Narcotics and Law Enforcement Affairs' (INL) on a large and...

  • Human Resources Manager

    hace 1 semana


    San José, San José, Costa Rica Habitat For Humanity A tiempo completo

    Habitat for Humanity International is seeking a seasoned Human Resources Manager to lead the implementation of HR and Organizational Development strategies, policies, and procedures. This role will collaborate with the Global People Team to drive workforce planning, recruitment, and hiring, compensation and benefits, performance management, and employee...

  • Customer Success Manager

    hace 3 semanas


    San José, San José, Costa Rica Servicenow A tiempo completo

    Job Title: Customer Success ManagerAt ServiceNow, we're seeking a seasoned Customer Success Manager to join our team. As a key member of our Customer Success organization, you will be responsible for developing and maintaining a portfolio of Customer Success accounts, driving customer outcomes, and leading a team of Success Architects, Platform Architects,...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completo

    Procurement Innovation ManagerAt Amazon Support Services Costa Rica SRL - B20, we're committed to delivering exceptional customer experiences. To achieve this, we need talented individuals who can drive innovation and excellence in our procurement processes.We're seeking a Procurement Innovation Manager to join our Global Procurement Operations (GPO) team,...

  • ESG Engineering Manager

    hace 3 semanas


    San José, San José, Costa Rica Kimberly-Clark A tiempo completo

    About the RoleWe are seeking a highly skilled ESG Engineering Manager to join our team at Kimberly-Clark. As a key member of our organization, you will play a critical role in supporting the development and implementation of our environmental sustainability initiatives.Key ResponsibilitiesLead the development and implementation of ESG strategies and...


  • San José, San José, Costa Rica Publicis Sapient A tiempo completo

    Quality Engineering ManagerPublicis Sapient is seeking a seasoned Quality Engineering Manager to lead our dynamic Quality Engineering team in creating cutting-edge IT programs for a diverse range of industries.Key Responsibilities:Develop and implement innovative technologies and methodologies to ensure top-notch deliverables for our clients.Collaborate...

  • ESG Engineering Manager

    hace 4 semanas


    San José, San José, Costa Rica Kimberly-Clark A tiempo completo

    About the RoleWe are seeking an experienced ESG Engineering Manager to join our team at Kimberly-Clark. As a key member of our organization, you will play a critical role in supporting the development and implementation of our environmental sustainability initiatives.Key ResponsibilitiesLead the development and implementation of ESG strategies and...

  • Program Manager

    hace 1 semana


    San José, San José, Costa Rica Lrn Corporation A tiempo completo

    About LRNWe are seeking a skilled Program Manager to join our team at LRN Corporation. As a Program Manager, you will be responsible for overseeing the successful delivery of all purchased deliverables for our clients. This includes acting as a main point of contact for all client deliveries, working alongside a Client Success Manager (CSM) who is...

  • Customer Success Manager

    hace 2 semanas


    San José, San José, Costa Rica Servicenow A tiempo completo

    Job DescriptionThe Senior Customer Success Manager will be responsible for developing and maintaining a portfolio of Customer Success (CS) accounts and developing a team of Customer Success Managers (CSMs) across ServiceNow's Customer Success Clients.The Manager will develop senior executive relationships across the portfolio of accounts as well as with...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking a highly skilled Program Manager to join our Buyer Risk Prevention team at Amazon Support Services Costa Rica SRL. As a Program Manager, you will play a critical role in driving the implementation of fraud prevention solutions in established Amazon stores, supporting new and existing payment programs.Key...

  • ESG Engineering Manager

    hace 3 semanas


    San José, San José, Costa Rica Kimberly-Clark A tiempo completo

    About the RoleWe are seeking an experienced ESG Engineering Manager to join our team at Kimberly-Clark. As a key member of our organization, you will play a critical role in supporting the development and implementation of our environmental sustainability strategies.Key ResponsibilitiesLead the development and implementation of ESG initiatives across our...


  • San José, San José, Costa Rica Novartis A tiempo completo

    **Role Overview**Novartis is seeking a highly skilled and experienced Senior Market Access Manager to lead the implementation of a sustainable Patient Access strategy in Costa Rica & Panama.Key Responsibilities:Provides analytical rationale for Business Cases.Leads the local input to both global and local Pricing.Adapt Global Healthcare Economics models to...