Program Manager, Fraud Prevention Specialist

hace 2 semanas


San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo
About the Role

We are seeking a highly skilled Program Manager to join our Buyer Risk Prevention team at Amazon Support Services Costa Rica SRL. As a Program Manager, you will play a critical role in driving the implementation of fraud prevention solutions in established Amazon stores, supporting new and existing payment programs.

Key Responsibilities
  • Collaborate with various teams, including Technology, Machine Learning, and Operations, to ensure the successful execution of fraud prevention solutions.
  • Analyze specific instances of risk and identify broader risk trends to develop scalable solutions for prevention.
  • Support stakeholder management and communication efforts, ensuring key stakeholders are informed of project progress and any potential risks or issues.
Requirements
  • 1+ years of program or project management experience.
  • 1+ years of experience in stakeholder management, dealing with multiple tech and non-tech stakeholders at varied levels of the organization.
  • Ability to drive end-to-end delivery, define and implement process improvement initiatives using data and metrics.
  • Effective communication skills, capable of driving issues to resolution with minimum supervision.
Preferred Qualifications
  • 2+ years of program or project management experience.
  • Knowledge of Lean principles and DMAIC methodology.
  • Experience in requirement gathering and ability to write clear and detailed requirement documents.
  • Knowledge of Excel at an intermediate level.
  • Knowledge of SQL.


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Are you interested in the complexities of identifying and mitigating fraudulent activities across a vast array of eCommerce transactions worldwide? How can we enhance trust within an online marketplace that connects countless buyers and sellers? What strategies will you employ to create systems that evolve over time to proactively identify and address...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Are you interested in understanding the complexities of identifying and mitigating fraudulent activities across a vast array of eCommerce transactions worldwide? How can we enhance trust within an online marketplace that connects countless buyers and sellers? What strategies will you employ to develop systems that evolve over time to proactively identify and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Are you interested in the complexities of identifying and mitigating fraudulent activities across a vast array of eCommerce transactions worldwide? How can we enhance trust within an online marketplace where countless buyers and sellers interact? What strategies will you employ to create systems that evolve to proactively identify and counteract emerging...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleWe are seeking a skilled Program Manager to join our Amazon Support Services Costa Rica Srl team. The ideal candidate will have experience in program or project management, along with a strong background in stakeholder management, data analysis, and communication.Key ResponsibilitiesCollaborate with various teams, including Technology, Machine...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About this roleWe are seeking a highly skilled Program Manager to join our Amazon Support Services Costa Rica SRL team. As a Program Manager in our Buyer Risk Prevention team, you will play a critical role in the development and implementation of fraud prevention solutions across our global eCommerce platform.Your primary responsibility will be to work...


  • San José, San José, Costa Rica Ynv Group A tiempo completo

    **About the Role**We are seeking a highly skilled Compliance and Fraud Specialist to join our team at YNV Group. The ideal candidate will have a strong background in fraud prevention, compliance with Law 7786, and risk management.**Key Responsibilities**Identify and create controls to prevent fraud trends from affecting the company's operations.Create...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job SummaryWe are seeking a highly skilled Program Manager to join our Abuse Prevention team. As a Program Manager, you will be responsible for leading highly impactful programs and engaging with cross-functional teams to implement your program strategy and drive execution.About the TeamThe mission of the Abuse Prevention program is to provide the highest...


  • San José, San José, Costa Rica Equifax A tiempo completo

    At Equifax, we're looking for a skilled Fraud Monitoring Specialist to join our team. As a key member of our fraud prevention team, you'll play a critical role in monitoring and analyzing interactions to identify suspicious behavior or attempted fraudulent access to our consumer-facing systems.This critical role executes strategic fraud prevention and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Overview:Have you ever considered the intricacies involved in identifying and mitigating fraudulent activities within vast eCommerce transactions globally? What strategies would you implement to enhance trust in a digital marketplace where countless buyers and sellers engage? How would you design systems that adapt over time to proactively detect and...


  • San José, San José, Costa Rica Now Digital Talent A tiempo completo

    Fraud and Security Agent Role Overview:We are seeking a detail-oriented and analytical professional to monitor, detect, and prevent fraudulent activities in customer transactions while ensuring a secure environment for our clients.Key Responsibilities:Monitor transactions for signs of suspicious or fraudulent activity.Respond to customer inquiries regarding...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Buyer Risk Prevention Program Manager Job DescriptionAs a Program Manager in Buyer Risk Prevention (BRP), you will play a key role in making Amazon.com the safest place to transact online. Your mission will be to design and build software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.com.In this role, you...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Job Description:As a Program Manager of Fraud Prevention and Detection at Amazon Support Services Costa Rica SRL, you will lead cross-functional teams to develop and implement software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon. Your mission will be to make Amazon the safest place to transact online.Key...

  • Fraud Risk Analyst II

    hace 4 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Overview:Have you ever considered the intricacies involved in identifying and mitigating fraudulent activities across vast eCommerce transactions globally? What strategies would you implement to enhance trust within an online marketplace where countless buyers and sellers engage? How would you develop systems that adapt over time to proactively detect and...

  • Fraud Risk Analyst II

    hace 4 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Overview:Have you ever considered the intricacies involved in identifying and mitigating fraudulent activities across a vast array of eCommerce transactions globally? What strategies would you implement to enhance trust within an online marketplace bustling with millions of buyers and sellers? How would you develop systems that adapt over time to proactively...

  • Program Manager II

    hace 2 semanas


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Job Title: Program Manager IIAmazon Support Services Costa Rica SRL is seeking a highly skilled Program Manager II to join our global risk team. As a key member of our Buyer Risk Prevention (BRP) team, you will play a critical role in making Amazon the safest place to transact online.Key Responsibilities:Project Management: Lead cross-functional projects to...

  • Deputy Program Manager

    hace 1 semana


    San José, San José, Costa Rica Sgi Global, Llc A tiempo completo

    Sgi Global, Llc is seeking a Deputy Program Manager to oversee a contract under the Central America Regional Security Initiative (CARSI). This initiative provides funding for the USG to assist the governments of the CARSI countries with police professionalization, justice sector reform, counter narcotics efforts, border security management, crime and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    Job Title: Program Manager II, Buyer Risk Investigations, Payment RiskAre you passionate about preventing fraudulent activity and ensuring trust in online marketplaces? Do you enjoy working in a fast-paced, entrepreneurial environment, solving complex problems, and delivering innovative solutions?As a Program Manager in our Buyer Risk Prevention team, you...

  • Operations Manager

    hace 2 meses


    San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking an experienced Operations Manager to lead our Fraud Investigation team in Costa Rica. As a key member of our Amazon Support Services Costa Rica SRL team, you will be responsible for managing a team of investigators and driving the strategy and vision for our risk management operations.Key ResponsibilitiesDrive the strategy and...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking a seasoned Program Manager to join our Buyer Risk Prevention team at Amazon Support Services Costa Rica SRL. As a Program Manager, you will be responsible for creating and managing roadmaps for the Operations program - Buyer Risk Investigations.Key ResponsibilitiesAnalyze and identify specific instances of risk, broader risk...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Fraud Investigation Operations Manager to join our team at Amazon Support Services Costa Rica SRL. As a key member of our Transaction Risk Management Services (TRMS) team, you will be responsible for overseeing and managing a team of investigators to ensure the highest level of quality,...