Program Manager II
hace 2 semanas
Amazon Support Services Costa Rica SRL is seeking a highly skilled Program Manager II to join our global risk team. As a key member of our Buyer Risk Prevention (BRP) team, you will play a critical role in making Amazon the safest place to transact online.
Key Responsibilities:- Project Management: Lead cross-functional projects to deliver new features, services, products, or systems, gathering business requirements, documenting functional and design specifications, and developing milestones and launch schedules.
- Change Management & Innovation: Develop and influence new ideas and approaches, establishing procedures and plans to promote the adoption of solutions and sustainability of desired results in complex operational environments.
- Results & Accountability: Ensure effective controls are developed and maintained across the organization, taking corrective action as needed, and driving moderately complex projects to achieve desired outcomes.
- Reporting: Provide regular updates to senior management on project progress, KPIs for Amazon Business, and other key performance indicators.
- Collaboration: Partner with global process owners, site leaders, and operation managers to identify, define, and execute process improvement projects.
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics, or equivalent on-the-role experience (4+ years).
- Experience working cross-functionally with tech and non-tech teams.
- Experience leading large, cross-functional projects.
- Experience defining program requirements and using data and metrics to determine improvements.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience with Six Sigma/Lean analytical techniques.
- Masters degree or equivalent in years of experience (6+ yrs) is preferred.
- Experience working with Machine Learning techniques, Data Scientists, and AI-related technologies.
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Program Manager II
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJoin Our Team as a Program Manager IIWe are seeking a highly skilled Program Manager II to join our team at Amazon Support Services Costa Rica SRL. As a Program Manager II, you will be responsible for leading cross-functional teams to deliver new features, services, and systems that minimize risk and maximize trust in Amazon.Key Responsibilities:Project...
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Program Manager II
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