Enterprise Systems Integration Specialist
hace 22 horas
At Smartsheet, we empower organizations to deliver their best work by providing a leading cloud-based platform for work execution. Our team is dedicated to innovating and maintaining systems, processes, and programs that secure our customers' data.
About the RoleThis role reports to the Senior Manager, Enterprise Systems within Corporate IT and is remote eligible. As an Enterprise Systems Integration Specialist, you will be responsible for defining technical requirements to support the automation of billing, invoicing, and provisioning of customer purchases.
You will also define technical requirements for syncing customer data across various enterprise systems, including NetSuite, Salesforce, and Stripe. Troubleshooting integration errors between enterprise systems and working with developers to identify and implement solutions are key responsibilities of this role.
Key Responsibilities- Define technical requirements to support the automation of billing, invoicing, and provisioning of customer purchases
- Define technical requirements for syncing customer data across various enterprise systems
- Troubleshoot integration errors between enterprise systems; work with developers to identify and implement solutions
- Solve complex, multi-faceted problems facing day-to-day operations; deliver simplified solutions that allow different business departments to provide excellent customer service
As an Enterprise Systems Integration Specialist, you will have the opportunity to lead test planning of technical solutions and support testing with applicable groups. You will create and update documentation of system set-up and integrations, including technical documentation and training materials.
Additionally, you will recommend solutions that are right-sized, robust, stable, and designed for the long term, taking into account macro impacts on other systems and assessing risk. You will advise the development team on system requirements and limitations as it relates to integrating data between enterprise systems.
RequirementsTo be successful in this role, you will need 5+ years of experience with ERP configuration and 1st and 3rd party integrations in complex environments, specifically with NetSuite and Salesforce.
You should have hands-on working experience in the configuration, customization, and implementation of ERPs and/or CRMs, preferably in an international context. Excellent follow-up skills, team-player abilities, and the capacity to deliver within defined timelines are essential.
A proven ability to drive projects from concept through completion and interact with individuals at all levels of the organization is required.
About UsSmartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, Australia, Costa Rica, and Germany.
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