Senior Escalation Resolution Specialist

**Job Overview**:The Senior Escalation Resolution Specialist is a strategic, high-visibility role that provides the highest level of escalation management for customer issues jeopardizing the TD SYNNEX business relationship and/or sales opportunities with key customers. These issues typically have executive transparency and involve challenges spanning...

Smartsheet seeks an experienced Escalation Analyst to join its Technical Support team, responsible for assessing and monitoring customer escalations. This critical role ensures escalations are routed correctly and cataloged for leadership.This position focuses on identifying root causes of escalations to provide insights and opportunities for product and...

Smith+Nephew is a leading medical technology company that designs and manufactures innovative solutions to improve patient outcomes. We are committed to creating the greatest good for society, and our strongest investments are in our people and the patients we serve.About the RoleWe are seeking a Senior Dispute Resolution Specialist to join our team. This...

We are seeking a highly skilled Senior Asset Resolution Specialist to join our World Business Lenders, LLC team. This is an exciting opportunity to work in a fast-paced environment where you will be responsible for maintaining accurate details of REO properties.Key Responsibilities:Maintain and update records of REO properties, including property conditions,...

At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a leading technology company, we're constantly innovating to provide seamless support experiences for our customers.The Customer Service & Support (CSS) organization is a key part of this mission, building trust and confidence through delivering...

Technical Support Escalation Engineer Role OverviewWe are seeking a highly skilled Technical Support Escalation Engineer to join our team at Microsoft. As a key member of our Customer Service & Support organization, you will be responsible for owning, troubleshooting, and solving complex customer technical issues related to the Microsoft Graph API.This is an...

At Td Synnex, we're seeking a highly skilled Enterprise Technical Escalation Specialist to manage technical escalations for our clients. This critical role requires effective coordination with internal teams and the ability to provide solutions to complex technical issues.Key Responsibilities:- Create action plans to resolve client escalations- Lead internal...

About the RoleWe are seeking a highly skilled Dispute Resolution Specialist to join our team. As a key member of our organization, you will play a crucial role in ensuring that invoice disputes are handled efficiently and effectively.

Unlock your potential with a career at Smith+Nephew, where innovation meets compassion. At the forefront of medical technology, we strive to empower lives worldwide.Job Overview: As a Complaints Resolution Specialist, you will be the cornerstone of our customer-centric approach, ensuring seamless communication and resolution of product concerns.About the...

About the RoleWe are seeking a Senior Virtual Service Delivery Specialist to join our team at Pfizer. In this role, you will be responsible for delivering high-quality virtual service support to clients.Key ResponsibilitiesConferencing and Event Support:Facilitate virtual events using designated collaboration tools.Provide in-conference room A/V support to...

Senior Specialist, Customer Care - Santa Ana, Costa RicaWe're looking for a detail-oriented and analytical professional to join our team as a Senior Specialist, Customer Care. As part of the Non-Payment Claims team, you will be responsible for investigating claims to provide resolutions to customers within 20 days.The ideal candidate will have 1-2 years'...

As a key member of Convera's global team, you will be responsible for delivering exceptional customer service and ensuring the smooth resolution of payment transactions. This role requires strong communication skills, attention to detail, and the ability to build relationships with internal and external stakeholders.Key Responsibilities:Identify and resolve...

As a Payments Resolution Specialist with Convera, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions in our Santa Ana office. The role involves building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are...

Job DescriptionWe are seeking a highly skilled and customer-oriented Technical Support Specialist to join our team at Tek Experts. As a key member of our Critical Situation Management & Escalation Team (CMET), you will play a critical role in delivering world-class management of critical situations for premier enterprise customers.The ideal candidate will...

We are seeking a Customer Service Resolution Specialist to support our back-end processing for customers' orders and returns. This role requires strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Verify US and international addressesEnsure orders comply with product and shipping...

About the Role:Convera is seeking a highly skilled Global Payment Resolution Specialist to join our team. As a key member of our payments team, you will play a critical role in facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions.Responsibilities:Identify Time/Rate critical...

Complaint Resolution SpecialistJoin Smith+Nephew, a pioneering medical technology company, as a Global Complaints Analyst. In this role, you will play a critical part in ensuring customer satisfaction and product quality.About UsAt Smith+Nephew, we are dedicated to creating innovative solutions that improve people's lives. Our mission is to provide...

At Tek Experts, we're seeking a skilled Technical Support Specialist to join our Critical Situation Management & Escalation Team (CMET). As a key member of our team, you'll play a vital role in delivering exceptional customer service and support to our premier enterprise clients.Key Responsibilities:Provide timely and effective communication to customers...

Splunk, a leading unified security and observability platform, empowers enterprises to safeguard their digital systems. Our cutting-edge technology is underpinned by exceptional talent, making us an outstanding career destination.**Role Overview:**As a key member of the Splunk Support Incident Management Team, you will oversee high-profile customer-impacting...

Job Title:Senior Loan Operations SpecialistAbout the Job:We are seeking an experienced Senior Loan Operations Specialist to join our team at World Business Lenders, LLC. The ideal candidate will have a strong background in commercial loan origination, with expertise in U.S. federal and state commercial lending laws, rules, regulations, licensing...