Global Payments Resolution Specialist
hace 5 días
As a key member of Convera's global team, you will be responsible for delivering exceptional customer service and ensuring the smooth resolution of payment transactions. This role requires strong communication skills, attention to detail, and the ability to build relationships with internal and external stakeholders.
Key Responsibilities:
- Identify and resolve payment issues in a timely and efficient manner
- Communicate effectively with customers, banking partners, and internal teams
- Manage and maintain accurate records and documentation
- Collaborate with cross-functional teams to achieve business objectives
- Stay up-to-date with industry developments and regulatory requirements
About the Role:
This is an exciting opportunity to join Convera's growing team of experts in cross-border payments. As a Global Payments Resolution Specialist, you will play a critical role in delivering high-quality service to our customers and contributing to the company's continued success.
About Convera:
Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers. Our teams care deeply about the value we bring to our customers, making Convera a rewarding place to work.
We offer a competitive compensation package, including:
- A base salary of approximately $65,000 per year
- An annual bonus potential of up to 20% of base salary
- Ongoing training and development opportunities
- A comprehensive benefits package
- The opportunity to work in a dynamic and growing organization
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