Trevipay Payments Specialist

hace 3 semanas


San José, San José, Costa Rica Trevipay A tiempo completo
Job Summary:

We are seeking a skilled and motivated Customer Support Representative to join our team at Trevipay. As a Payments Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.

About Us:

Trevipay is a leading global B2B payments and invoicing network, dedicated to helping businesses grow by making payments easier, faster, and smarter. With over 40 years of experience serving leaders in manufacturing, retail, and transportation, we have established ourselves as a trusted partner for companies looking to expand their market reach and automate accounts receivables.

What We Offer:

In this role, you can expect a competitive salary range of $55,000 - $65,000 per year, depending on your location and experience. Additionally, you will enjoy a comprehensive benefits package, flexible remote work options, and the opportunity to work with a talented team invested in your success and growth. Our company culture values creativity, positivity, and diversity, making us an ideal place for motivated professionals to thrive.

Key Responsibilities:

The successful candidate will be responsible for:

  • Providing timely and accurate responses to common questions and issues, escalating complex cases when necessary
  • De-escalating challenging customer situations and promoting a positive attitude
  • Collaborating with internal teams to improve processes and procedures
  • Engaging with customers to address issues and provide exceptional support

Required Skills and Qualifications:

To be successful in this role, you will need:

  • A minimum of two years of customer support experience with heavy inbound call volume
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office, particularly Outlook, Word, and Excel

Core Competencies:

We value employees who demonstrate the following core competencies:

  • Demonstrate professionalism and accountability
  • Active listening and empathy
  • Authenticity and confidence
  • Flexibility and adaptability
  • Resourcefulness and a positive attitude


  • San José, San José, Costa Rica Trevipay A tiempo completo

    About TreviPayTreviPay is a leading provider of B2B payment solutions, helping clients streamline their transactions and improve customer experience. With $6 billion in annual transactions across 18 currencies and over 27 countries, we specialize in payment and credit management for businesses worldwide.Our mission is to set the stage for the future of...


  • San José, San José, Costa Rica TreviPay A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Support Representative to join our team at TreviPay. As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients, merchants, and customers. Key ResponsibilitiesProvide timely, accurate, and comprehensive responses to common questions...


  • San José, San José, Costa Rica TreviPay A tiempo completo

    At TreviPay, we're revolutionizing the way businesses grow. With our innovative global B2B payments and invoicing network, thousands of sellers can provide choice and convenience to buyers, open new markets, and automate accounts receivables. Our 40 years of experience serving leaders in manufacturing, retail, and transportation has given us the expertise to...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    About the RoleTreviPay is looking for an Invoicing Specialist to join our Invoicing Team. As an Invoicing Specialist, you will be responsible for submitting invoices into multiple billing systems for business customers with invoice exceptions and special handling needs.Key ResponsibilitiesPrepare and submit invoices into multiple customer portals.Respond to...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    Work with UsAt TreviPay, we believe that loyalty begins at the payment. Our global B2B payments and invoicing network provides choice and convenience to buyers, opens new markets, and automates accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, we bring 40 years of experience serving leaders in...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    We enable businesses to succeed in an increasingly complex global marketplace through our innovative B2B payments and invoicing solutions.As a key member of the Trevipay team, you will be responsible for managing financial operations, ensuring seamless transaction processing, and providing exceptional customer service.**Key Responsibilities:**Initiate secure...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    OverviewTreviPay is a leading global B2B payments and invoicing network that provides choice and convenience to buyers, opens new markets, and automates accounts receivables. Our team is challenged and empowered in a supportive, collaborative, entrepreneurial environment.


  • San José, San José, Costa Rica Trevipay A tiempo completo

    Company OverviewTreviPay is a global B2B payments and invoicing network that helps businesses thrive. Our innovative solutions provide choice and convenience to buyers, open new markets, and automate accounts receivables.Salary & BenefitsWe offer a competitive salary of $60,000 - $80,000 per year, depending on experience. You'll also enjoy a comprehensive...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    A leading global B2B payments and invoicing network provides choice and convenience to buyers, opening new markets and automating accounts receivables.With 40 years of experience serving leaders in manufacturing, retail and transportation, TreviPay offers flexible trade credit options and integrations to top eCommerce and ERP solutions.The Customer Support...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    Overview of TreviPayTreviPay is a global company that values innovation and collaboration. Our team works together to provide exceptional customer support and drive business success.


  • San José, San José, Costa Rica Trevipay A tiempo completo

    Company Overview">TreviPay is a global B2B payments and invoicing network that provides choice and convenience to buyers, opens new markets, and automates accounts receivables.We believe loyalty begins at the payment and are committed to providing innovative solutions for our clients. Our team is made up of talented individuals who are passionate about...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    Job SummaryTreviPay is seeking a highly skilled Financial Operations Specialist to join our Compliance & Financial Intelligence Unit team. In this role, you will be responsible for analyzing business accounts for unusual or suspicious activity, identifying fraud and Know Your Customer (KYC) risk, and supporting financial crimes risk activity reviews.Key...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    About This RoleWe are looking for a talented Customer Service Representative to join our team at TreviPay. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and merchants, ensuring timely and accurate responses to their inquiries and resolving issues in a professional and courteous manner....


  • San José, San José, Costa Rica Cmacgm A tiempo completo

    Job DescriptionWe are seeking a skilled Accounting Payments Specialist to join our team at Cmacgm. As an essential part of our finance department, you will play a crucial role in ensuring the smooth processing and tracking of payments to suppliers.Key Responsibilities:Review weekly payment proposals to ensure accuracy and efficiency.Process urgent and...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    At TreviPay, we enable online B2B invoicing and payments, specializing in payment and credit management for B2B companies globally.Job OverviewWe're looking for a highly skilled and experienced individual to join our team as a Software QA Engineer. This role is ideal for someone who thrives in a fast-paced environment and is passionate about delivering...


  • San José, San José, Costa Rica Publicis Re:Sources Global A tiempo completo

    Job DescriptionWe are seeking a skilled Treasury Payments Specialist to join our team at Publicis Re:Sources Global. As a key member of our finance department, you will play a critical role in ensuring the smooth processing of payments and maintaining accurate records.Responsibilities:Process payments generated by accounts payable or agency requests in...


  • San José, San José, Costa Rica Trevipay A tiempo completo

    Customer Support Representative Job DescriptionTreviPay is a global B2B payments and invoicing network that provides choice and convenience to buyers, opening new markets and automating accounts receivables.We are seeking a skilled Customer Support Representative to join our team.Main Responsibilities:Exemplify TreviPay's Mission and ValuesMeet or exceed...


  • San José, San José, Costa Rica Convera A tiempo completo

    Salary: The estimated monthly gross salary for this role is approximately $85,000 - 110,000 USD.About the Role:We are seeking a skilled Global Payments Specialist to join our team at Convera. Based in Santa Ana, this role will involve facilitating effective identification and resolution of customer and banking partner inquiries to payment transactions. As a...


  • San José, San José, Costa Rica Convera A tiempo completo

    As a Payments Resolution Specialist with Convera, you will be responsible for facilitating the effective identification and resolution of customer and banking partner inquiries to payment transactions in our Santa Ana office. The role involves building and maintaining relationships with key internal and external stakeholders to ensure SLAs and KPIs are...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    About UsPfizer is a global leader in the pharmaceutical industry, committed to delivering innovative treatments and improving patient outcomes.We are seeking a highly skilled International Payments Compliance Specialist to join our team in Costa Rica.About the RoleThis exciting opportunity will see you play a critical role in ensuring compliance with...