Airport Operations Team Member

hace 5 días


San José, San José, Costa Rica United Airlines A tiempo completo
About the Role

We are seeking a highly motivated and experienced Sales Representative to join our Airport Operations team at United Airlines. As the face of our customers, you will be responsible for providing exceptional service to our valued clients and driving revenue growth in our local ticket office.

Key Responsibilities
  • Proactively prospect and qualify new direct customers for the local ticket office through telemarketing campaigns, cold calls, and sales calls.
  • Participate in joint sales calls with the CTO Supervisor, Sales Department team, and airline partners to capture new prospects.
  • Frequent and consistent communication with assigned customers, travel agencies, and corporate/PerksPlus accounts to provide excellent customer service.
  • Issue/reissue domestic and international tickets for travel on United Airlines and other airline partners.
  • Comply 100% with United Airlines Internal Audit guidelines, policies, and procedures.
  • Maintain updated knowledge of all United policies and procedures to provide exceptional customer service.
Requirements

To succeed in this role, you will need:

  • A high school diploma or General Education Diploma (GED).
  • Sales, analytical, customer service, and communication skills.
  • Ability to work under pressure and flexibility with working shifts; showing willingness to perform new assignments.
  • 2+ years previous sales experience.
  • Excellent verbal and written communication skills in English and Spanish (fluent).
  • Excellent Technology usage skills.
  • Demonstrate to be an excellent problem solver.
About Us

United Airlines is a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees. We strive to provide only the best travel experiences to our customers and our clients. Our Airport Operations team keeps operations at our airports running smoothly every single day.

Salary and Benefits

The estimated salary for this role is $65,000 - $80,000 per year, depending on experience. Additionally, we offer a competitive benefits package including a comprehensive health insurance plan, 401(k) matching program, and generous paid time off.



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