Operations Team Manager
hace 3 semanas
At Bill Gosling Outsourcing, we are committed to employee career development and offer a modern work environment. We are seeking a Team Leader, Operations to join our team, who will lead and motivate a team to achieve company objectives. Key responsibilities include:
Main Responsibilities:
- Lead and motivate a team to optimum performance levels to achieve targets contributing to the company's objectives.
- Deliver coaching and constructive feedback to employees to increase engagement and improve performance, including corrective action through disciplinary processes.
- Involvement and collaboration on new strategies and/or process improvements to better the team's performance.
- Daily, weekly and monthly reports provided at both internal and external client levels.
- Flexible team player in respect to scheduling and willing to invest additional time in to the team when necessary.
Requirements:
- Previous experience in an Agent and/or Customer Service/Collection role.
- Previous experience in leadership or managerial experience would be an asset.
What's in it for you:
- Performance Bonus and Annual merit increase.
- Birthday day off (paid), Marriage Leave (3 days paid), and Bereavement Leave (3 days paid).
- Casual Dress Code.
- Free counseling sessions.
- Point-to-point transportation.
- Asociacion solidarista.
- Free parking for all employees.
- Free coffee/tea all day long.
- An amazing work culture where you can learn and grow.
- Opportunities for internal growth within the company.
- New site - beautiful new office setting with a view.
- Onsite games room with a rest & relaxation area.
-
Operations Team Manager
hace 3 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoRole OverviewWe are seeking a skilled and experienced Operations Team Manager to join our team at Bill Gosling Outsourcing. As an Operations Team Manager, you will be responsible for leading and motivating a team to achieve targets and contribute to the company's objectives.Key ResponsibilitiesDeliver coaching and constructive feedback to employees to...
-
Operations Manager, DigiFlex Team
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob Title: Operations Manager, DigiFlex TeamWe are seeking an experienced Operations Manager to join our DigiFlex team at Amazon Support Services Costa Rica SRL. As a key member of our team, you will be responsible for driving strategy and execution for content coverage, quality, and international expansion.Key Responsibilities:Manage a 20 to 25 member team...
-
Operations Team Manager
hace 2 semanas
San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completoJob SummaryWe are seeking a highly skilled Operations Team Manager to join our team at Bill Gosling Outsourcing. As a key member of our leadership team, you will be responsible for leading and motivating a team to achieve targets and contribute to the company's objectives.About the RoleThis is a fantastic opportunity for an experienced leader to join our...
-
Operations Manager, Team Lead
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo**About the Role:**At Amazon Support Services Costa Rica Srl, we're seeking an experienced Operations Manager, Team Lead to join our team. This is a key leadership role responsible for managing campaign and creative teams, driving customer satisfaction, and improving efficiency through data analysis and best practices.As a seasoned operations leader, you...
-
Group Manager, Operations Team Lead
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Group Manager to lead our Operations team at Microsoft Business Operations. As a key member of our leadership team, you will be responsible for delivering critical operational services that enable compliant, accurate, and timely transactions and world-class support for our customers.Key...
-
Amazon Operations Team Manager
hace 4 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoAt Amazon Support Services Costa Rica SRL, we're seeking a seasoned Operations Manager to drive strategy and execution for our Content Publishing, Quality, and International Expansion teams. This is a unique opportunity to shape the future of our digital media operations and lead highly operational teams.The ideal candidate will have a proven track record of...
-
Operations Manager
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoDrive Business Growth as an Operations Manager at Amazon Support Services Costa Rica SrlAbout the Role:We are seeking a highly skilled Operations Manager to lead our content strategy team in Chennai and Costa Rica. As a seasoned team leader, you will be responsible for driving strategy and execution for content coverage, quality, and international...
-
Operations Manager
hace 22 horas
San José, San José, Costa Rica Wns Global Services A tiempo completoWNS Global Services, a leading BPM company, is seeking an experienced Operations Manager to join our team.About the RoleThe Operations Manager will be responsible for ensuring smooth business operations, meeting contractual obligations, and driving team performance.Key ResponsibilitiesRegularly follow up on incidents and escalate as necessary.Utilize...
-
Operations Manager
hace 1 mes
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly motivated Support Operations Manager to join our team in Costa Rica. As a key member of our organization, you will be responsible for managing a team of L4 and L5 managers and their respective teams, with a focus on delivering a world-class support experience for our Vendors and Carriers.Key ResponsibilitiesLead a team...
-
Operations Manager
hace 3 semanas
San José, San José, Costa Rica Ingram Micro A tiempo completoAt Ingram Micro, we're looking for a skilled Operations Manager to oversee the day-to-day activities of our warehouse operations.Responsibilities include:Administering and operating the organization's warehouses, including processing, packaging and storage of supplies, materials and equipment.Ensuring the effectiveness of operating procedures, space...
-
Strategic Operations Manager
hace 1 semana
San José, San José, Costa Rica Vml Map A tiempo completoAt VML MAP, we are seeking a highly experienced Strategic Operations Manager to lead our Marketing Operations - San Jose team.The successful candidate will oversee operations, ensuring efficient delivery of services and spearheading strategic initiatives. Key responsibilities include streamlining processes for improved efficiency, managing resource...
-
Customer Operations Manager
hace 1 mes
San José, San José, Costa Rica Microsoft A tiempo completoOrganization OverviewAt Microsoft, we're driven by a passion for innovation and a commitment to excellence. Our Enterprise Direct Services team is responsible for providing direct and centralized operations services for Direct Enterprise Agreement customers, ensuring seamless transactions with Microsoft. We're seeking a talented individual to join our team...
-
Regional Network Operations Team Lead
hace 4 semanas
San José, San José, Costa Rica Emerson A tiempo completoJob Summary Emerson is seeking an experienced IT Operations Manager to lead our Regional Network Operations Team. The successful candidate will be responsible for managing a globally consistent Event, Incident, Request & Problem Management set of Regional & Global activities, including Network Operations team activities on detecting, monitoring,...
-
Rapid Response Team Manager
hace 1 mes
San José, San José, Costa Rica Splunk Inc A tiempo completoSplunk Global Technical Support: Manager, Rapid Response TeamSplunk is a leading provider of unified security and observability platforms, and we're looking for a skilled Manager to lead our Rapid Response Team. As a key member of our Global Technical Support team, you'll be responsible for providing day-to-day leadership, mentoring, and guidance to our team...
-
Healthcare Operations Manager
hace 4 semanas
San José, San José, Costa Rica Philippines Outsourcing Solution A tiempo completoAt Philippines Outsourcing Solution, we're seeking a seasoned **Senior Team Lead** to drive our company's operations forward. Your expertise will help us improve efficiency, productivity, and profitability. Key responsibilities include:Monitoring healthcare company operations and analyzing key metricsKey Responsibilities:- Analyze financial data and use it...
-
Senior Marketing Operations Manager
hace 4 semanas
San José, San José, Costa Rica Intelliswift Software, Inc. A tiempo completoJob Title: Senior Marketing Operations ManagerJob Description:We are seeking an experienced Senior Marketing Operations Manager to join our team at Intelliswift Software, Inc. as a Marketing Program Manager.Key Responsibilities:• Lead the development and implementation of comprehensive operational plans to manage complete project lifecycles for complex...
-
Financial Operations Manager
hace 1 mes
San José, San José, Costa Rica Gensler A tiempo completoFinancial Operations ManagerThe Financial Operations Manager is responsible for the day-to-day operations of the finance department and provides financial leadership and management for the Costa Rica office. This requires a close working relationship with the Regional & Firmwide Accounting and Finance teams, as well as Office Directors, Studio Directors, and...
-
Senior Operations Manager
hace 1 mes
San José, San José, Costa Rica Microsoft A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at Microsoft. As a key member of our Operations team, you will be responsible for delivering critical operational services that enable compliant, accurate, and timely transactions and world-class support for our customers.Key Responsibilities* Lead a team of...
-
Senior Campaign Operations Manager
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica SRL A tiempo completoJob SummaryWe are seeking an experienced Senior Campaign Operations Manager to join our team at Amazon Ads in Costa Rica. This is a critical role that will be responsible for leading a team of professionals in delivering efficient and accurate campaign management services to our clients.
-
Operations Manager
hace 4 semanas
San José, San José, Costa Rica Midland Credit Management, Inc. A tiempo completo**About Our Organization**We are a global team of professionals dedicated to providing debt recovery solutions for consumers. Our mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families.The Manager Operations primary responsibilities include coordination of production activities...