Sales Director
hace 2 meses
**About the Role**
We are seeking a Sales Director to lead our team in driving revenue growth and business expansion. As a key member of our organization, you will be responsible for managing a team of sales professionals, promoting their professional development, and building strategic relationships with external clients.
**Key Responsibilities**
• Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
• Be a point of escalation for our clients and respond promptly to any issues
• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
• Work with client contact on reporting and forecasting
• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
• Work with client contact on reporting and forecasting
• Coordinate team incentives and Sales Performance Incentive Funds
• Partner and build business relationships with all partners to ensure customer expectations are met
**Requirements**
• 3+ years of experience leading teams
• 5+ years working in sales
• 4+ years working account management
• 4+ years of experience in the IT industry
• Bachelors Degree (must)
• A passion for customer experience and driving team results
• Experience in operations and strategy building
• Excellent Coaching history
• A record of developing and retaining great employees
• Experience maximizing revenue through best practices
• Experience finding solutions as a manager
• Change Management skills
**Language Requirements**
English (required), Spanish (required)
**Time Type**
Full time
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