Customer Service Ambassador

hace 2 días


Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

About Us

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Making travel effortless and enjoyable is at the heart of everything we do. At Marriott International, Inc., we strive to deliver outstanding experiences for our guests.

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Job Summary

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We are seeking a motivated and customer-focused Guest Experience Expert to join our team. In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay is smooth and memorable.

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About the Role

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The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. As a Guest Experience Expert, you will be empowered to take initiative and make decisions that enhance the guest experience.

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You will be responsible for processing operational needs, addressing guest requests, completing reports, and sharing information about local attractions. You will also assist guests with luggage and provide a warm welcome to our hotel.

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Key Responsibilities

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* Process operational needs and address guest requests in a timely and efficient manner* Assist guests with luggage and provide a warm welcome to our hotel* Complete reports and share information about local attractions* Empower guests to make the most of their stay*

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What We Offer

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We offer a competitive salary and a range of benefits, including medical, dental, and vision insurance. You will also receive a discount on hotel stays and other perks.

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Requirements

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* Excellent communication and problem-solving skills* Ability to work in a fast-paced environment* Empathy and a passion for delivering exceptional service* Ability to work independently and as part of a team*

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Benefits

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* Competitive salary* Medical, dental, and vision insurance* Discount on hotel stays* Other perks*

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Working at Marriott

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We are committed to diversity and inclusion, and we welcome applications from talented individuals from all backgrounds. If you are passionate about delivering exceptional service and making a difference in people's lives, please apply today.



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