Service Excellence Ambassador

hace 2 días


Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

We're more than just a place to stay, we're a home away from home for our guests. As a Guest Experience Expert, you'll have the opportunity to create memorable experiences and make a lasting impact on our guests' stays.

Our ideal candidate is someone who is passionate about delivering exceptional service, takes initiative, and thrives in a fast-paced environment. If you're a team player who is always looking for ways to improve processes and exceed guest expectations, then we want to hear from you

Beyond providing seamless check-in and check-out experiences, our Guest Experience Experts are empowered to move about their space and take care of operational needs, address guest requests, complete reports, and share the highlights of the local area. We're looking for someone who can turn transactions into unforgettable moments.

To succeed in this role, you'll need to be able to:

  • Create a safe working environment
  • FOLLOW COMPANY POLICIES AND PROCEDURES
  • Maintain confidentiality
  • Protect company assets
  • Uphold quality standards
  • Present yourself professionally through your uniform, personal appearance, and communication skills

You'll be on your feet and moving around frequently, taking a hands-on approach to work that involves standing, sitting, or walking for extended periods. You may also need to lift, carry, push, pull, or place objects weighing less than or equal to 10 pounds without assistance.

In return for your hard work and dedication, you'll enjoy a range of benefits, including competitive pay, comprehensive training, and opportunities for career growth and development.

At Marriott International, we're committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe in hiring talented individuals from all backgrounds and perspectives, and we're proud to be an equal opportunity employer.



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