Customer Experience Ambassador

hace 4 días


Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

About the Role We are seeking a highly skilled Customer Experience Ambassador to deliver exceptional guest experiences. This role involves processing operational needs, addressing guest requests, and completing reports in a timely and professional manner.

Main Responsibilities

  • Guest Services Process operational needs and address guest requests promptly and professionally, ensuring that all guests receive excellent service.
  • Reporting Complete reports accurately and on time, highlighting local area highlights and providing valuable insights to improve our services.
  • Workplace Safety Create a safe work environment by following company policies, maintaining confidentiality, and protecting company assets.
  • Quality Standards Uphold quality standards at all times, wearing a professional uniform, maintaining a high level of personal appearance, and communicating effectively with colleagues and guests.

Requirements and Qualifications To be successful in this role, you will require a high school diploma or G.E.D. equivalent. While related work experience or supervisory experience is not required, we value individuals who can demonstrate excellent customer service skills, a strong work ethic, and the ability to work well under pressure.

About Marriott International At Marriott International, we are passionate about serving travelers and strive to create a guest experience that goes above and beyond. As an equal opportunity employer, we are committed to diversity, inclusion, and non-discrimination on any protected basis.

Career Opportunities If you are looking for a challenging and rewarding career opportunity, join our global team and become the best version of yourself. Be part of an amazing team where you can do your best work, begin your purpose, and belong.

Estimated Salary The estimated salary for this role is between $50,000 - $70,000 per annum, depending on location and experience.



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