Client Experience Ambassador

hace 1 mes


Alajuela, Alajuela, Costa Rica Jll A tiempo completo
About the Role

We are seeking a skilled Client Experience Ambassador to join our team at JLL. This dynamic individual will be responsible for delivering exceptional service experiences to clients and visitors, ensuring their needs are met and expectations exceeded.

Key Responsibilities:
  • Provide excellent customer service to all guests, ensuring a professional and positive experience.
  • Greet and welcome clients and visitors, providing them with necessary information and assistance.
  • Coordinate and schedule appointments, meetings, and events, ensuring seamless logistics and execution.
  • Maintain a high level of knowledge about the property, amenities, and local area in order to provide accurate and helpful information to guests.
  • Handle and resolve guest complaints or issues, escalating when necessary to ensure satisfactory resolution.
  • Collaborate with internal teams, such as facility management and security, to address client needs and ensure a smooth operation.
  • Maintain an organized and tidy reception area, ensuring a welcoming and professional environment.
  • Proactively identify areas for improvement in service delivery and suggest innovative solutions.
  • Build and maintain positive relationships with clients, guests, and vendors, establishing a strong rapport.
Requirements
  • High school diploma or equivalent; additional relevant certification is a plus.
  • Proven experience in a similar customer service role, preferably in the hospitality or property management industry.
  • Excellent interpersonal and communication skills, both in person and over the phone.
  • Strong organizational and multitasking abilities, with attention to detail and accuracy.
  • Ability to remain calm and composed under pressure and handle difficult situations with professionalism and tact.
  • Exceptional problem-solving skills and ability to think on your feet.
  • Flexibility in working hours, including weekends and evenings as required.
What We Offer

JLL offers a comprehensive benefits package that prioritizes mental, physical, and emotional health, as well as opportunities for professional development and growth. The salary range for this position is $55,000-$65,000 per year, depending on experience. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service experiences, we encourage you to apply.



  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    About the Role We are seeking a highly skilled Customer Experience Ambassador to deliver exceptional guest experiences. This role involves processing operational needs, addressing guest requests, and completing reports in a timely and professional manner.Main ResponsibilitiesGuest Services Process operational needs and address guest requests promptly and...

  • Hospitality Ambassador

    hace 4 horas


    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    About Marriott International">Marriott International, Inc. is a hospitality company with over 1,000 locations worldwide. Our family farm heritage inspires a calming, reliable experience characterized by warm hospitality at a great value.Job Overview">We are seeking a skilled and friendly Hospitality Ambassador to join our team. This role is a key part of...


  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    About Marriott InternationalAt Marriott International, we are dedicated to delivering exceptional experiences for our guests. Our company culture emphasizes the importance of attention to detail and a commitment to quality.Job SummaryWe are seeking a Customer Service Ambassador to join our team at AC Hotel San Jose Escazu. As a key member of our staff, you...

  • Luxury Service Ambassador

    hace 4 semanas


    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **About the Role**We are looking for a dedicated and charismatic individual to join our team as a Luxury Service Ambassador. As a key member of our front-line staff, you will be responsible for delivering exceptional guest experiences throughout their stay.In this role, you will take ownership of processing operational needs, addressing guest requests, and...


  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    About Us: At Marriott International, we are committed to delivering exceptional service to our guests. Our team of professionals work together to create a welcoming environment that makes every guest feel at home.Job Summary: As a Customer Service Ambassador, you will be the face of our company, ensuring that every guest has an exceptional experience from...


  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    About Us: Marriott International, Inc. is a leading global hospitality company with over 1,000 locations worldwide.Estimated Salary: $45,000 - $60,000 per year (based on location and experience).Job Summary: We are seeking a highly motivated and customer-focused Guest Experience Expert to join our team at Fairfield by Marriott San Jose Airport Alajuela. As a...


  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    Delivering Exceptional Guest ServiceWe take pride in delivering a wide range of services that enhance our guests' dining experience.Key responsibilities include setting tables, communicating with the kitchen team, interacting and serving guests, and maintaining a clean work environment.We believe attention to detail is crucial in providing an exceptional...


  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    We are committed to delivering exceptional experiences for our guests at AC Hotel San Jose Escazu. As a Guest Experience Expert, you will play a vital role in making every stay memorable and unique.Key Responsibilities:• Process operational needs and requests from guests• Empower guests with a wide range of services to make transactions feel part of the...


  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Job Overview**This role is responsible for delivering exceptional guest experiences and creating memorable moments for our hotel guests.As a Guest Experience Expert, you will be empowered to take the initiative and make decisions to ensure our guests receive personalized attention and excellent service.Whether it's processing operational needs, addressing...


  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    Job Overview: As a Guest Service Expert with Marriott International, you will be responsible for delivering exceptional customer experiences in our food and beverage outlets. Your role will involve interacting with guests, communicating with the kitchen, and ensuring seamless service delivery.Responsibilities:Provide personalized service to guests, ensuring...

  • Hotel Ambassador

    hace 4 horas


    Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    Are you a people person with a passion for delivering exceptional guest experiences?We are seeking a talented Guest Experience Expert to join our team at Marriott International, Inc.About the Role:This is a full-time position that requires a flexible schedule and a willingness to work in a fast-paced environment.Key Responsibilities:Provide outstanding...


  • Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    Job OverviewWe are seeking a highly skilled Transportation Experience Specialist to join our team at JLL.About the RoleThis is an exciting opportunity to work in a fast-paced environment where you will be responsible for implementing and promoting employee commute programs. The successful candidate will provide exceptional customer service, coordinate...


  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a Guest Experience Expert to join our team. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.Key Responsibilities:Process operational needs, address guest requests, complete reports, and share the highlights of the local area.Assist guests with...


  • Alajuela, Alajuela, Costa Rica Tactical Back Office A tiempo completo

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Tactical Back Office.About the RoleThis is a permanent work-from-home opportunity that requires strong communication skills in both English and Spanish, both written and spoken. If you have experience in customer service, helpdesk, technical support, collection or...


  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    **Job Overview**As a Guest Experience Expert with Marriott International, you will be the face of our hospitality, delivering exceptional service and creating memorable experiences for our guests.**Key Responsibilities**Process operational needs and address guest requests with a focus on delivering a smooth and seamless experienceComplete reports and share...


  • Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

    About UsAt Marriott International, we are committed to providing exceptional service to our guests. Our hotels offer a unique experience that combines comfort and style with personalized attention.About the RoleWe are currently seeking a dedicated Guest Service Expert to join our team at Residence Inn San Jose Escazu. As a Guest Service Expert, you will be...


  • Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as a Transportation Experience Coordinator. This role is responsible for assisting with the implementation and promotion of employee commute programs, including parking, shuttles, rideshare, carpool, bike, and walk options.Key ResponsibilitiesProvide onsite customer...


  • Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Manager to oversee the development and management of our commute services program for a large corporate client.Key ResponsibilitiesOversee customer service teams for managed parking and shuttle services, ensuring seamless operations and high standards of service.Develop and maintain effective...


  • Alajuela, Alajuela, Costa Rica Softwareone A tiempo completo

    The ideal candidate will have a deep understanding of the technology solutions offered by SoftwareOne, as well as experience in account management and client relationship building. Key responsibilities include cultivating and maintaining strong client relationships, driving revenue growth and solution delivery, and acting as the main contact for client...


  • Alajuela, Alajuela, Costa Rica Jll A tiempo completo

    JLL Commute Experience Job DescriptionThis role is part of a team focused on managing and promoting the employee commute experience and administering the digital elements of the assigned parking program.Key Responsibilities:Provide onsite customer support by working in-office 3 or more days per week, with optional work from home days the remainder of the...