Customer Service Ambassador

hace 1 mes


Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

**Job Overview**


As a Guest Experience Expert with Marriott International, you will be the face of our hospitality, delivering exceptional service and creating memorable experiences for our guests.


**Key Responsibilities**



  • Process operational needs and address guest requests with a focus on delivering a smooth and seamless experience
  • Complete reports and share the highlights of the local area to enhance guest satisfaction
  • Assist guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell areas
  • Take a hands-on approach to work, moving around and lifting objects up to 50 pounds without assistance and 100 pounds with assistance

**Requirements**



  • Create a safe work environment by following company policies and procedures
  • Maintain confidentiality and protect company assets
  • Uphold quality standards and ensure your uniform, personal appearance, and communications are professional
  • Be adaptable and flexible to meet the changing needs of our guests and the hotel

**Why Join Us?**


As a member of our team, you'll be part of a global organization that values diversity, inclusion, and employee well-being. We offer opportunities for growth and development, a competitive compensation package, and a comprehensive benefits program.


**About Marriott International**


Marriott International is a leading hospitality company with over 1,000 locations worldwide. Our portfolio of brands includes Fairfield by Marriott, Marriott, and more. We're committed to delivering exceptional service and creating memorable experiences for our guests.



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