Customer Experience Ambassador

hace 2 semanas


Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

Job Overview: As a Guest Service Expert with Marriott International, you will be responsible for delivering exceptional customer experiences in our food and beverage outlets. Your role will involve interacting with guests, communicating with the kitchen, and ensuring seamless service delivery.

Responsibilities:

  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Communicate effectively with the kitchen team to ensure timely and accurate food delivery.
  • Clean and maintain the work area, ensuring a safe and healthy environment for guests and colleagues.
  • Manage menu items, including reading and verifying information to ensure accuracy.
  • Participate in inventory management and ordering processes to maintain optimal stock levels.
  • Support colleagues during peak periods, demonstrating flexibility and teamwork.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, managing multiple tasks simultaneously.
  • Basic math skills and accuracy when handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for extended periods.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.

Why Join Marriott International?

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.

We offer a competitive compensation package, including a starting rate of $12.50/hour, opportunities for career growth and development, and a comprehensive benefits program, including health, dental, and vision insurance, 401(k) matching, and paid time off.



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