Guest Experience Ambassador

hace 2 semanas


Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completo

About the Job

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As a Guest Experience Expert at Marriott International, you will play a key role in delivering exceptional experiences for our guests. Your primary responsibility will be to ensure that every guest feels welcome and supported throughout their stay.

Job Description

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The ideal candidate will have excellent communication skills, both written and verbal, as well as the ability to work effectively in a fast-paced environment. You will be responsible for processing operational needs, addressing guest requests, completing reports, and sharing information about local attractions with guests.

Key Responsibilities:

  • Process operational needs and respond to guest requests in a timely and efficient manner
  • Complete reports and provide feedback to management on guest satisfaction and areas for improvement
  • Share information about local attractions and activities with guests to enhance their stay experience
  • Work collaboratively with colleagues to ensure seamless delivery of services

Requirements

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To succeed in this role, you will need to have a high school diploma or equivalent, no related work experience is required but relevant education may be considered. You must also possess strong problem-solving skills, attention to detail, and the ability to work independently.

Salary Information

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The estimated salary range for this position is $40,000 - $60,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

About Us

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Marriott International, Inc. is a hospitality company that operates a portfolio of brands worldwide. Our commitment to excellence and dedication to our guests has made us a leader in the industry. We are committed to diversity, equity, and inclusion and strive to create an inclusive culture where everyone can thrive.



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