Customer Service Representative
hace 3 semanas
Deliver exceptional customer service and administrative support to our clients in the Latin America and Caribbean region. As a key member of our team, you will be responsible for providing over-the-counter services, answering customer inquiries, and resolving issues in a timely and professional manner.
**Key Responsibilities:**
- Assist customers with package tracking, FedEx products, and services.
- Maintain accurate records and files, including airway bills and customer information.
- Provide administrative support, including data entry, ramp activities, and sort activities.
**Requirements:**
- High School degree or equivalent.
- Previous experience in customer service or a similar environment.
- Excellent communication and problem-solving skills.
- Ability to lift 50 lbs and maneuver packages with proper equipment.
**Why Join Us:**
FedEx Express Latin America and Caribbean Division is a world-class company recognized for its commitment to excellence, innovation, and social responsibility. We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
Join our team and become a part of our mission to provide fast and reliable logistics solutions to our customers.
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