Transportation Experience Coordinator

hace 2 meses


Alajuela, Alajuela, Costa Rica Jll A tiempo completo
Job Summary

We are seeking a highly motivated and organized individual to join our team as a Transportation Experience Coordinator. This role is responsible for assisting with the implementation and promotion of employee commute programs, including parking, shuttles, rideshare, carpool, bike, and walk options.

Key Responsibilities
  1. Provide onsite customer support by working in-office 3 or more days per week, with optional work from home days the remainder of the week.
  2. Provide timely and friendly customer service to client employees seeking information about commute options.
  3. Coordinates distribution of transportation passes, Carpool Permits, Bus schedules, and other commute materials.
  4. Coordinate with on-site facilitators and internal stakeholders to deliver the high standards of the employee commute experience.
Requirements

Education and Experience: HS Diploma and 1-3 years of customer service experience required, transportation experience or knowledge of transit systems a plus.

Skills and Abilities: Ability to comprehend and interpret instructions, short correspondence, and memos. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

Working Style: Comfortable meeting and engaging with new people. Warm and engaging demeanor. Ability to assess circumstances, empathize, and offer help.

Technical Skills: Basic skills with Microsoft Office Suite products such as Word, Excel, Outlook, etc.

About JLL

JLL is a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions.

We are committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.



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