Technical Operations Leader

hace 1 mes


San José, San José, Costa Rica Western Union A tiempo completo

Job Summary

We are seeking an experienced Technical Operations Leader to join our team in Costa Rica. As a key member of our operations team, you will be responsible for implementing a service delivery model supporting assigned platforms through a predefined framework.

Key Responsibilities:

  • Lead engineering and configuration teams
  • Partner with key stakeholders both off-shore and on-shore
  • Deliver on service level agreements
  • Monitor ongoing risks and provide resolutions
  • Drive process improvements, resource planning & optimization and performance management

Requirements:

  • 8+ years of experience in infrastructure management tools
  • Able to lead and drive medium to large enterprise projects


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