Technical Operations Leader
hace 1 mes
Job Summary
We are seeking an experienced Technical Operations Leader to join our team in Costa Rica. As a key member of our operations team, you will be responsible for implementing a service delivery model supporting assigned platforms through a predefined framework.
Key Responsibilities:
- Lead engineering and configuration teams
- Partner with key stakeholders both off-shore and on-shore
- Deliver on service level agreements
- Monitor ongoing risks and provide resolutions
- Drive process improvements, resource planning & optimization and performance management
Requirements:
- 8+ years of experience in infrastructure management tools
- Able to lead and drive medium to large enterprise projects
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