IT Help Desk Support
hace 3 semanas
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
- Create login credentials.
- Respond to queries either in person or over skype.
- Write training manuals.
- Train computer users.
- Maintain daily performance of computer systems.
- Ask questions to determine nature of problem.
- Install, modify, and repair computer hardware and software.
- Clean up computers.
- Run diagnostic programs to resolve problems.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Install computer peripherals for users.
- Follow up with customers to ensure issue has been resolved.
- Run reports to determine malfunctions that continue to occur.
**APPLICATION PROCESS**:
- Kindly provide your linkedin account and/or Skype account
- Interview will be in English
**Job Types**: Full-time, Permanent
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