IT Support Professional
hace 3 semanas
Crg Solutions is a dynamic and innovative company that offers top-notch services to its clients. Our mission is to provide exceptional support and solutions that meet our customers' needs.
Salary InformationThe estimated salary for this position ranges from $45,000 to $60,000 per year, depending on experience and qualifications.
Job DescriptionWe are seeking an IT Help Desk Agent to join our Advanced Response Center team. As a key member of our team, you will be responsible for evaluating, documenting, checking, and resolving different incidents and requirements escalated through the Help Desk.
You will effectively use our company's monitoring tools for reactive and proactive incident detection by leveraging various indicators, including network performance, physical device problems, switches, routers, firewalls, and servers.
Required Skills and QualificationsTo succeed in this role, you must have:
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