IT Support Specialist

hace 4 días


San José, San José, Costa Rica Hostinger A tiempo completo
Unlock Your Potential as a Web Hosting Specialist

We're seeking an experienced and skilled Web Hosting Specialist to join our Customer Success Team at Hostinger.

Your primary responsibility will be to provide exceptional customer service, ensuring that our clients receive the best possible experience. To achieve this, you'll need to stay up-to-date with the latest IT trends and technologies, focusing on continuous learning and professional growth.

The ideal candidate will possess strong interpersonal skills, including proactivity and empathy, with excellent written English communication skills (C1 level). A minimum of 1 year of troubleshooting experience in the IT field is also essential.

You'll work closely with our team to deliver impactful results, focusing on customer success by offering additional services, tools, and products. If you're passionate about helping others and staying ahead of the curve in the web hosting industry, we want to hear from you

Key Responsibilities:

  • Provide top-notch customer service to ensure client satisfaction
  • Focus on customer success by offering tailored solutions and services
  • Stay updated on the latest IT developments and trends

What We Offer:

  • A competitive salary of $45,000 - $60,000 per annum, depending on experience
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities

Requirements:

  • C1 level English language proficiency
  • At least 1 year of IT troubleshooting experience
  • Strong interpersonal and communication skills

Working Hours: 40 hours per week, rotating shifts including nights and weekends



  • San José, San José, Costa Rica It France A tiempo completo

    At It France, we're seeking a skilled Healthcare Support Specialist to provide exceptional technical support to our valued customers in the medical field.We offer a competitive salary range of $8,600 - $9,300 per month and opportunities for growth and development within our team.The successful candidate will have:Fundamental knowledge of Microsoft Office and...


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    Crg Solutions seeks a skilled IT Technical Support Specialist to join our team.As an IT Technical Support Specialist, you will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure within our organization.The estimated salary for this position is $55,000-$65,000 per year.About UsCrg Solutions...


  • San José, San José, Costa Rica It France A tiempo completo

    Job Opportunity: Health Tech Agent (French & English)We are seeking a highly skilled Technical Support Specialist to join our team at It France. Key Responsibilities:Ensure accurate documentation of all customer interactions in our CRM system, following established process flows and work instructions.Act as an internal representative, advocating for...


  • San José, San José, Costa Rica Imprivata A tiempo completo

    Imprivata is a leading provider of healthcare technology, and we're seeking a highly skilled Technical Support Specialist to join our team. In this role, you'll provide top-notch IT support to our clients, prioritizing requests and escalating complex issues as needed.Job SummaryThe Technical Support Specialist will be responsible for supporting PCs, Macs,...

  • IT Support Specialist

    hace 2 meses


    San José, San José, Costa Rica Transperfect A tiempo completo

      Are you a creative thinker and a hard worker?We are seeking a Helpdesk Support Specialist to join our team at TransPerfect.Your primary responsibility will be to provide exceptional IT services to our employees, including installing and supporting Windows-based hardware and software, responding to support requests, and performing analysis, diagnosis, and...


  • San José, San José, Costa Rica It France A tiempo completo

    Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at It France.Key Responsibilities:Accurately document customer interactions in the CRM system, adhering to established process flows and work instructions.Serve as an internal representative, advocating for customer needs and ensuring their voice is heard within the...


  • San José, San José, Costa Rica It France A tiempo completo

    It France is a leading provider of exceptional technical support to the medical field. We are seeking an experienced Technical Support Specialist fluent in both French and English to join our dedicated team.**Job Summary:**We are looking for a highly skilled individual to ensure accurate documentation of customer interactions, act as an internal advocate for...


  • San José, San José, Costa Rica Equifax A tiempo completo

    You are a key player in our IT infrastructure team at Equifax. We offer a highly competitive salary of $85,000 - $110,000 per year, depending on your experience and qualifications.About the Role:We are seeking an experienced IT Infrastructure Support Specialist to join our team. As an IT Infrastructure Support Specialist, you will be responsible for...


  • San José, San José, Costa Rica Fragomen A tiempo completo

    About the RoleFragomen, a leading global immigration services provider, is seeking an experienced IT Infrastructure Specialist to support PC Hardware, Operating Systems, IT Hardware Inventory, and Device Imaging in our San José office. As a key member of our IT team, you will provide technical support, troubleshoot issues, and implement solutions to ensure...


  • San José, San José, Costa Rica Milestone Technologies, Inc. A tiempo completo

    Milestone Technologies, Inc. is a leading global IT managed services firm partnering with organizations to scale technology, infrastructure, and services for digital transformation, innovation, and operational agility.Job OverviewWe seek a skilled Global IT Support Specialist to provide exceptional on-site support in fast-paced tech offices.Provide...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    At Amazon Support Services Costa Rica Srl, we are seeking a highly skilled and detail-oriented IT Support Specialist II to join our team. This role will be responsible for providing technical support to Amazon Corporate employees worldwide, troubleshooting end-user computing problems, and documenting customer interactions.About the Role:This is a challenging...


  • San José, San José, Costa Rica Grupo Preselección A tiempo completo

    **Job Overview**Grupo Preselección is seeking an experienced Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing first-level support to our clients across various technical domains.We are looking for a skilled professional with a passion for technology and customer service. If...

  • IT Support Specialist

    hace 2 meses


    San José, San José, Costa Rica Fragomen A tiempo completo

    Fragomen seeks an experienced Desktop Support Analyst to provide top-notch IT support for our San José office and remote teams.This role requires a skilled professional with strong technical expertise, excellent communication skills, and the ability to work effectively in a team environment.About the Role:We are looking for someone who can troubleshoot and...


  • San José, San José, Costa Rica Intel A tiempo completo

    Join Intel as a Technical Support SpecialistIntel is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT team, you will be responsible for delivering exceptional support to end-users, ensuring seamless adoption and utilization of Microsoft 365 technologies. Your expertise will enable the delivery of high-quality...


  • San José, San José, Costa Rica Crg Solutions A tiempo completo

    As a Technical Support Agent, you will be the key to ensuring the smooth operation of our organization's computer systems and infrastructure. Your primary responsibility will be to provide technical assistance and support to end-users, serving as the first point of contact for any IT-related issues or inquiries.• Collaborate with a team of IT...

  • IT Support Specialist

    hace 2 semanas


    San José, San José, Costa Rica Tek Experts A tiempo completo

    About Tek ExpertsTek Experts is a pioneering tech services and support company dedicated to delivering tailored solutions for clients. Our expert team of problem solvers, engagers, and creative thinkers works together to help customers achieve exceptional outcomes.We're focused on fostering strong relationships with our clients and providing agile support to...


  • San José, San José, Costa Rica Smartsheet A tiempo completo

    At Smartsheet, we are seeking a highly skilled and dedicated Technical Support Specialist to join our Corporate IT team. This role offers the opportunity to provide exceptional support to both onsite and remote employees in a dynamic environment.We are looking for a talented individual with high integrity who can make an immediate positive impact. The...


  • San José, San José, Costa Rica Emerson A tiempo completo

    About the Role:We are seeking a skilled IT Service Delivery Planning Specialist to join our team at Emerson. As a key member of our Service Delivery management team, you will play a crucial role in supporting the processes to identify, communicate, follow-up, and measure key financial performance indicators.Key Responsibilities:Support the Service Delivery...


  • San José, San José, Costa Rica Intel A tiempo completo

    Drive responsible consumption of IT solutions and enable IT to act as a trusted advisor to Intel's Business Units. As an IT Business Solutions Specialist, you will partner with IT leaders to develop and deliver analysis and drive optimization of IT investments.You will become an expert in leveraging and maintaining an ITFM/TBM platform to correlate a...

  • IT Specialist

    hace 2 semanas


    San José, San José, Costa Rica Blueforce Inc A tiempo completo

    **About BlueForce Inc.**We are a leading IT service provider seeking highly skilled IT Specialists to support our operations in Central America and other Western Hemisphere countries.Job Summary:We are looking for an experienced IT Specialist to provide technical leadership and support to our team.About the Role:As an IT Specialist, you will be responsible...