Level 1-2 Help Desk Technician

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Joining our...

**Company Overview**Experian is a global leader in data and analytics, dedicated to unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society.**Job Summary**We are seeking a skilled Help Desk Technician to join our team in Costa Rica. This is a permanent home-based role that requires excellent technical...

Be part of our team and help us evaluate, document, check and resolve different incidents and/or requirements that have been escalated through the Help Desk. Be in charge of effectively using the company's monitoring tools for the reactive and proactive detection of incidents by using the different indicators of the company (network performance, physical...

**Job Summary**:We are seeking a highly skilled Service Desk Technician II to join our Experian team. As a key member of our North American Contact Center, you will be responsible for providing exceptional technical support to our customers.Key Responsibilities:Escalate trouble tickets when requiredManage tickets in a timely manner, including opening,...

**About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...

**OUR POSITION IN A NUTSHELL**: **YOUR FOOTPRINT AT DWELLWORKS**: The IT Help Desk Support associate will need to feel comfortable interacting with all levels of users within the company and have exceptional customer service skills. **WHAT YOU WILL ACCOMPLISH**: - Manage help desk for third party independent consultants including management of major...

San Jose, Costa Rica - Tech Hiring - 3058119 **Job Description**: - Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

San Jose, Costa Rica - Tech Hiring - 3063094 **Job Description**: - Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging...

We are seeking a highly skilled Help Desk Engineer to join our Microsoft Intune team. This role is focused on providing reactive support for mobile device management cases in the Azure cloud environment.As a member of our team, you will deploy internal configurations and policies that govern how mobile devices interact with different Azure and operating...

**About The Role**: The Tech Help Engineer will be the face of Technology to our users (internal users) - their main point of contact for everything they need. From a question about know-how to Triaging and solve a query, so they can continue using their systems, you are the system guide that can help them with anything and everything. We believe people are...

About UsAt Infotree Global Solutions, we strive to provide exceptional IT support to our clients.Job SummaryWe are seeking a highly skilled Help Desk/Service Desk Support Specialist to join our team. The successful candidate will be responsible for providing top-notch support for desktop systems, knowledge management, and various software applications.Key...

Job SummaryIDC Service Desk Engineer is responsible for monitoring team performance of inbound alerts and ticket queues to ensure service targets and goals are met on a day-to-day basis. This role involves preparing team performance reports and presenting them in Weekly or Monthly Operations Review Meetings with Level 1 and 3 groups. The Service Desk...

**Essential Job Functions**: - Provide basic technical support in infrastructure services, assisting with routine tasks. - Participate in infrastructure projects and tasks to gain hands-on experience and knowledge. - Support basic monitoring and routine troubleshooting of infrastructure systems. - Work with team members to address infrastructure-related...

About SyniverseSyniverse is the world's most connected company, driving innovation and leading the way in global connectivity. With a strong focus on intelligent technology solutions, we strive to empower our customers and partners worldwide.Compensation PackageWe offer an attractive compensation package, including a competitive estimated salary of $80,000 -...

About the Role:We are seeking a skilled Desktop Support Technician to join our team at Bill Gosling Outsourcing. As a key member of our IT department, you will provide technical support and maintenance for our clients' computer systems and software.Main Responsibilities:Provide technical support and troubleshooting for hardware and software issues.Install,...

Overview: We’re seeking a Service Desk Administrator (SDA) - Portuguese with excellent customer service skills to serve as a communication channel between customers and the technical team. You will manage customer expectations and set the organizational standard for customer engagement. **Driving exceptional outcomes with purpose-built solutions.** Tek...

Job SummaryExperian is seeking a skilled Senior Help Desk Technician to join our team. As a key member of our Technical Support Center, you will provide high-quality support to our clients and internal teams.Key ResponsibilitiesDiagnose and resolve complex technical issues related to products and services.Provide timely and effective support via phone,...

As a VoIP Tier 1 Support Specialist, you will be responsible for providing technical assistance and support to customers using Voice over Internet Protocol (VoIP) systems. You will primarily handle incoming inquiries and troubleshoot issues related to VoIP services, ensuring timely resolution and excellent customer satisfaction. Your role will involve...

Job Summary: We are seeking a highly skilled Service Desk Specialist to join our team at Infotree Global Solutions. The ideal candidate will have a strong background in IT support and be able to provide top-notch service to our clients.Key Responsibilities:Provide technical support for on-premise and cloud-based Microsoft products, including MS Office 2016,...

We are seeking a skilled Technical Support Specialist to join our team at Dwellworks Costa Rica Ltd. In this role, you will provide exceptional customer service to users across all levels, requiring strong communication and problem-solving skills.Your primary responsibility will be to manage the help desk for third-party independent consultants, including...