Disputes Portfolio Manager

hace 2 semanas


Costa Rica Stryker A tiempo completo
About the Role

Stryker is a leading medical technology company, and we're seeking a Disputes Portfolio Manager to join our team. As a key member of our organization, you'll play a crucial role in optimizing our disputes processes and platforms.

In this position, you'll be responsible for monitoring and driving the Disputes processes and platforms, resolving problems, and providing recommendations for improving disputes resolution processes. You'll also work to optimize the processes involved with collections, acting as a central point for de-escalation of issues within the invoice-to-cash work stream.

Key Responsibilities
  • Ensure quality and productivity targets are properly monitored and actions are taken for improvement
  • Monitor the status of disputes process and platforms to identify problem areas and adapt procedures to improve overall performance
  • Implement proper controls and ensure compliance
  • Liaise with functional or operational area managers to ensure credit and collection activities align with the organization's customer relations strategy

This role requires strong analytical skills, business acumen, and ability to build relationships and influence different groups. If you have excellent problem-solving skills, demonstrated conflict resolution abilities, and experience in consulting, facilitation, and project management, we encourage you to apply.

About Stryker

Stryker is one of the world's leading medical technology companies, driven to make healthcare better. We offer innovative products and services in Medical and Surgical, Neurotechnology, Orthopedics, and Spine that help improve patient and healthcare outcomes.

What We Offer

We provide a competitive salary range of $95,000 - $115,000 per annum, depending on location and experience. Additionally, we offer development opportunities unique for each employee's needs, including training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching, and more.



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