Collections Portfolio Specialist

hace 6 días


Belén Citizen La Ribera Belén Heredia Costa Rica Recluta Talenthunter A tiempo completo

Role Overview

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The role of the Collections Portfolio Specialist is a pivotal position at Recluta Talenthunter, where one will be responsible for efficiently collecting outstanding payments from clients while ensuring compliance with company policies and procedures.

About the Job

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  • Responsible for managing a designated portfolio of receivable accounts and ensuring aged balances remain within set business targets.
  • Update bad debts provision, prepare analysis on debts, and monitor account performance to optimize collections.
  • Utilize dedicated software/systems to resolve billing disputes in a fair and timely manner.
  • Prepare scheduled/ad hoc financial analysis reports to track collection progress.
  • Collaborate with cross-functional teams to resolve operational issues and escalate as necessary.

Requirements and Qualifications

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  • Minimum 2+ years of work experience in a similar role or industry.
  • Demonstrated knowledge in process migration and adaptation.
  • Industry or shared services experience is an added advantage.

Benefits and Perks

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  • A competitive salary ranging from $60,000 to $80,000 per annum, commensurate with experience.
  • Private medical insurance by Panamerican Health.
  • Dental insurance by Panamerican Health.
  • Annual bonus plan based on company performance.
  • Employee solidarity association benefits.
  • Assistance program offering psychology, finance, legal, and nutrition support.
  • Learning program opportunities.
  • Personal days allocated quarterly.
  • Round-trip transportation to the office.


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