Collections Specialist
hace 2 meses
**Why Stryker Corporation?**
We are a global medical technology company that offers a range of innovative medical devices and services. Our company culture is built on a strong foundation of quality, innovation, and customer satisfaction.
Job Summary:
The Collections Analyst will be responsible for performing customer interactions and follow-ups to ensure payments are received as per the established terms and in accordance with the cash collection and aging targets.
Key Responsibilities:
- Ensure payments from assigned customers are received as per the established terms.
- Complete the daily worklist, following the appropriate steps of the collection strategy.
- Timely document, log, and escalate unsolved disputes.
- Complete reports on the status of delinquent accounts and related collection efforts.
- In coordination with the Credit Team, take order release/hold decisions.
- Cultivate strong collaborative relationships with internal customers, including Sales, Customer Service, and any other departments.
- Timely escalate large collection or reconciliation issues.
- Identify and address payment concerns and red flags before they become problems.
- Work with other Invoice to Cash teams to improve processes.
- Contribute to accurate customer master data elements.
- Maintain documentation to support A/R transactions and facilitate the efficient review and audit of books and records.
- Comply with all internal control procedures to ensure accurate financial records.
Requirements:
- Studies, preferably in Business Administration, Accounting, Finance, or related field.
- Intermediate to advanced MS Office Suite.
- Fluent spoken and written English.
- Experience on collections-related systems (SAP, Oracle, Getpaid, or others).
- 2-3 years of relevant experience in a Collections role.
About Stryker Corporation
We are a global medical technology company that offers a range of innovative medical devices and services. Our company culture is built on a strong foundation of quality, innovation, and customer satisfaction.
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