Revenue Recovery Specialist

hace 5 días

Costa Rica Stryker A tiempo completo

About the Role

The Collections Analyst will be responsible for interacting with customers to ensure timely payment of invoices in accordance with established terms and cash collection targets.

Key Responsibilities:

  • Ensure payments are received from assigned customers within the agreed-upon timeframe.
  • Complete daily worklists following the prescribed collection strategy.
  • Timely document, log, and escalate unresolved disputes.
  • Provide regular reports on delinquent accounts and related collection efforts.
  • Collaborate with the Credit Team to make informed decisions regarding order releases and holds.
  • Foster strong relationships with internal stakeholders, including Sales, Customer Service, and other departments.
  • Identify and address potential payment concerns before they become issues.
  • Work closely with Invoice to Cash teams to optimize processes.
  • Contribute to maintaining accurate customer master data elements.
  • Maintain documentation to support A/R transactions and facilitate efficient review and audit of financial records.
  • Adhere to all internal control procedures to ensure accurate financial records.

Requirements:

  • 2-3 years of relevant experience in a collections role.
  • Technical degree or at least 2 years of university studies, preferably in Business Administration, Accounting, Finance, or a related field.
  • Intermediate to advanced proficiency in MS Office Suite.
  • Fluent spoken and written English.
  • Experience working with collections-related systems (SAP, Oracle, Getpaid, or others).

Compensation and Benefits:

This position is estimated to have an annual salary of $60,000 - $80,000 based on industry standards. Stryker offers a comprehensive benefits package, including health insurance, retirement plans, paid time off, and opportunities for professional growth and development.

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